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About CloudLink

CloudLink is a cloud management platform from Liongard that supports integration and automation for IT service providers. It combines user and account management, activity logging, and security monitoring so businesses can effectively manage their cloud environments. CloudLink provides visibility into cloud usage and resource allocation, allowing for better resource management and security compliance. The platform includes tools for tracking changes, managing user permissions, and monitoring security incidents, ensuring that organizations maintain optimal operational efficiency. Key capabilities: user management activity logging security monitoring compliance tracking resource allocation Best for: IT service providers that need to manage multiple cloud environments effectively.

CloudLink Details

Vendor
Liongard
Year Launched
Location
2200 N Loop W Fwy #825, Houston, TX 77018
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
Field Technician, Service Manager, Dispatch Coordinator, Customer Support Specialist, Field Operations Supervisor
Industries Served
Healthcare, Education, Finance, Retail, Logistics, Hospitality, Manufacturing, Technology, Government, Construction.
Tags
Field Service Management, CloudLink, Liongard

CloudLink's In-App Market Place

Does CloudLink have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

9

Mini Apps

Integration with professional services automation (PSA) software: This add-on allows CloudLink users to seamlessly sync their field service management data with their PSA software

streamlining operations and improving efficiency.

Mobile app for technicians: This add-on provides technicians with a dedicated mobile app that allows them to view and update job details

receive updates in real-time

and communicate with customers and dispatchers on the go.

Customer portal: This add-on creates a secure online portal where customers can access job details

schedule service appointments

and communicate with technicians

improving overall customer satisfaction and engagement.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), ZAR (R), INR (₹), AED (د.إ), HKD (HK$), SGD (S$), MXN (Mex$), KRW (₩), BRL (R$), TRY (₺), RUB (₽)

Pros & Cons

  • Automates data collection and analysis from various cloud-based service providers
  • Provides real-time insights and alerts for potential issues or vulnerabilities
  • Increases efficiency by streamlining the monitoring process for IT teams
  • Enhances security by identifying and addressing potential risks in cloud environments
  • Improves overall IT visibility and control for better decision-making and troubleshooting
  • Limited customization options for reports
  • Steeper learning curve for new users
  • Lack of integration with certain third-party applications
  • Occasional bugs and glitches affecting performance
  • Higher initial cost compared to some competitors

CloudLink's Support Options

Chatbot

Available

CloudLink's Alternatives