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About CloudRadial

CloudRadial is a client portal software from Azurative LLC that provides an integrated platform for IT service management. It includes features such as service request submission, resource access, and communication tools so users can manage their IT needs efficiently. This platform is designed to facilitate collaboration between IT service providers and their clients, offering a space for documentation, updates, and support requests. Additionally, CloudRadial supports customizable branding and reporting capabilities for better insights. Key capabilities: service request management knowledge base access client communication performance reporting brand customization Best for: IT service providers that need to improve client engagement and support efficiency.

CloudRadial Details

Vendor
Azurative LLC
Year Launched
2018
Location
6060 N.Central Expwy Suite #500 Dallas, TX. 75205
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Managed Service Providers and internal IT service professionals
Industries Served
Managed Service Providers (MSPs) in the IT services sector.
Tags
Managed Service Providers (MSP), CloudRadial

CloudRadial's In-App Market Place

Does CloudRadial have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • Customizable client portal with intuitive features for end-users.
  • Excellent customer support and comprehensive documentation.
  • Centralized dashboard for ticket management, reporting, and customer engagement.
  • Enhances MSP capabilities and competitive edge.
  • Regular product enhancements and multilingual support.
  • Dashboard setup and customization can be complex and confusing.
  • Administrative tools are scattered, making management cumbersome.
  • Delays in delivering promised features and missed timelines.
  • Limited customization for forms and data lists.
  • Knowledge base sorting and filtering are not user-friendly

CloudRadial's Support Options

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