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CMS Hospitality

by CMS Hospitality · Since 1983
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ActiveAvailable globally
Quick facts
VendorCMS Hospitality
Year launched1983
StatusActive
Location1 Westleigh Park, Scirocco Close, Moulton Park, Northampton, UK, NN3 6BW
Countries servedGlobal
Languages15
Integrations13+
Free tier
Free trial
Contact sales

About CMS Hospitality

CMS Hospitality offers software tools from CMS Hospitality to support day-to-day operational needs. Public product information is limited, so confirm specific modules with the vendor directly. Key capabilities: Reporting and visibility Core workflow management Configurable settings and roles Integration support Best for: organizations seeking centralized process management and reporting.

CMS Hospitality is a comprehensive, cloud-based hotel management solution designed to streamline property operations, optimize guest experiences, and simplify management for hotels, resorts, and large properties. Its intuitive, drag-and-drop interface allows front desk staff to handle bookings, group reservations, and check-ins efficiently, while multiple security levels ensure proper access control for various roles. CMS integrates embedded tools for housekeeping, yield management, accounting, and conference or banquet management, providing a centralized platform for both operational and financial oversight. The software also includes Exceed POS, a fully integrated restaurant point-of-sale system designed for hospitality environments, enhancing control over food and beverage operations while improving accuracy and guest satisfaction. Mobile accessibility via iPad and iPhone ensures staff can manage reservations, tasks, and operations on the go. CMS Hospitality is compatible with third-party channel managers, accounting systems, door locking solutions, and other hotel technology, making it scalable for both single and multi-property management. With GDPR readiness, PCI compliance, and multi-level reporting capabilities, the platform allows hoteliers to increase efficiency, maintain compliance, and drive revenue while providing a seamless experience for guests and staff alike.

Pros & Cons

What users like
  • +Cloud-based PMS allows secure access and remote hotel management easily.
  • +Integrated POS improves accuracy and transparency in food and beverage operations.
  • +Drag-and-drop interface reduces manual work and speeds up booking management.
  • +Multi-level reporting provides actionable insights for revenue and operations optimization.
  • +Mobile access ensures staff can manage operations from anywhere efficiently.
What users flag
  • May require training for staff to fully utilize all embedded tools.
  • Advanced integrations may require IT support and additional configuration time.
  • Pricing details are not publicly listed and require vendor contact.
  • Large-scale customization may depend on CMS support and professional services.
  • Smaller properties may find some features excessive or underutilized initially.

Features

Key features

Property Management System
Centralizes bookings, check-ins, rates, and room inventory.
Cloud-Based Platform
Provides secure, scalable, web-accessible hotel management tools.
Integrated POS
Exceed POS manages restaurant and bar operations seamlessly.
Yield Management Tools
Optimizes pricing and occupancy for maximum revenue.
Housekeeping Management
Tracks room cleaning, maintenance, and task assignments.
Mobile Access
Enables iPad and iPhone management of bookings and operations.
Conference & Banqueting Management
Coordinates events and group bookings efficiently.

Additional features

Drag-and-Drop Diary
Simplifies reservation scheduling and daily task management.
Multi-Level Reporting
Provides detailed operational and financial insights.
Multiple Security Levels
Ensures controlled access for staff and management roles.
Accounting Tools
Manages billing, invoicing, and financial records.
Channel Manager Integration
Syncs inventory and bookings with OTAs and third-party platforms.
Door Lock Integration
Supports electronic room access control.
Fast Check-In Tool
Streamlines guest arrivals for efficiency and satisfaction.
Group Booking Functionality
Handles reservations for events, tours, and multiple rooms.
Phone/Tablet App
Access and manage hotel operations on mobile devices.
GDPR and PCI Compliance
Ensures secure and legally compliant data handling.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
15
Interface languages
4
Billing currencies

Interface languages

EnglishFrenchGermanSpanishPortugueseItalianDutchSwedishNorwegianFinnishDanishRussianChinese (Simplified)JapaneseKorean

Billing currencies

🇦🇺AUD🇺🇸USD🇪🇺EUR🇬🇧GBP

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