About CogVoice
CogVoice by Norwood Systems is a carrier-grade, AI-driven voice platform that redefines traditional IVR by delivering conversational, intent-aware interactions designed for modern telecommunications networks.
CogVoice Details
Vendor
Norwood Systems
Year Launched
2011
Location
4 Leura St, Nedlands, WA 6009, Australia
Deployment
cloud, web browser
Training Options
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch.
Users
Telecommunications network engineers, Customer service managers, AI and voice solution architects, Business operations managers
Industries Served
Telecommunications and mobile network providers, Customer service and call center operations, Technology and AI-driven services
Tags
IVR, Voice Recognition, CogVoice, Norwood Systems
CogVoice's In-App Market Place
Does CogVoice have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- It understands messy human speech in a way that feels much more natural than old IVRs
- The spam screening feature adds real everyday value, not just another nice-to-have tool
- It is clearly built for heavy carrier traffic and large-scale voice environments
- It feels more suited to telecom providers than to small businesses setting things up alone
- Building agentic workflows takes more thought than a simple press-one phone menu
- It is strongest in voice, so teams wanting a full SMS, chat, and voice bot may need more
CogVoice's Support Options
Email Address
info@norwoodsystems.comContact
+61 8 9200 3500