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Comcast Business VoiceEdge

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Software Status:Active

About Comcast Business VoiceEdge

Comcast Business VoiceEdge is a cloud-based virtual PBX software from Comcast Business providing advanced calling features for small businesses. It combines automated attendants, hunt groups, and customizable phone options so users can manage their communication effectively. This service allows businesses to tailor their phone service to their specific needs while also offering convenient apps for collaboration. Additionally, Comcast Business VoiceEdge provides devices available for lease to ensure all customers have the hardware necessary for optimal functionality. Key capabilities: automated attendants hunt groups customizable phone options devices available for lease request a quote Best for: small businesses that need a flexible and feature-rich phone system.

Comcast Business VoiceEdge Details

Vendor
Comcast Business
Year Launched
N/A
Location
1701 JFK Boulevard, Philadelphia, PA 19103, US
Deployment
cloud
Training Options
videos, demo
Countries Served
ALL COUNTRIES
Languages
ENGLISH
Users
Remote and hybrid teams, Customer support teams, Managers and team leads, Small and medium-sized businesses, Enterprise communication teams
Industries Served
Technology and software services, Professional services, Customer support and service operations, E-commerce and online businesses, Corporate and enterprise organizations
Tags
UNIFIED COMMUNICATIONS

Comcast Business VoiceEdge's In-App Market Place

Does Comcast Business VoiceEdge have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD

Pros & Cons

  • Cloud hosted service eliminates the need for expensive, bulky traditional PBX hardware.
  • Mobile and desktop apps provide powerful unified communications and excellent mobility.
  • The system is highly scalable, supporting up to five thousand seats for large enterprises.
  • Unique one touch call hold feature simplifies call transfers and pick up between devices.
  • Comcast maintains the solution, offering convenient maintenance and automatic updates.
  • Full functionality and service reliability are heavily dependent on Comcast internet service.
  • Advanced features like Call Queue Agent require an additional monthly charge.
  • Desk phones are typically available for lease, adding an equipment cost.
  • Unlimited texting is not a standard feature and may require a separate service.
  • Call availability, including nine-one-one, may be lost during a power or network outage.

Comcast Business VoiceEdge's Support Options

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