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CommandPost

by CommandPost · Since 1993
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ActiveAvailable globallyCloud
Quick facts
VendorCommandPost
Year launched1993
StatusActive
LocationSuite 12, Level 3 104 Mount Street North Sydney, NSW 2060
Countries servedGlobal
Languages2
Integrations4+
Free tierNO
Free trialNO
Contact salesYES

About CommandPost

CommandPost is a cloud-based crisis and emergency management platform built to deliver real-time situational awareness for organizations operating in high-pressure environments.

CommandPost is a cloud-based crisis and emergency management platform built to deliver real-time situational awareness for organizations operating in high-pressure environments. Designed to unify control rooms and field teams, it provides a centralized source of truth with features including real-time asset tracking, dynamic field controls, task and checklist management, training and assessment modules, and automatic chronology logging for audit and compliance purposes. Its map-centric dashboard supports rapid decision-making, while the streamlined mobile interface enables efficient data entry in the field. Hosted on Amazon Web Services with regional data residency options, the platform emphasizes reliability, low latency, and secure encrypted communications. CommandPost integrates with legacy systems like CCTV and HR databases and is accessible via web browsers and mobile devices across major operating systems. Particularly suited to major event organizers, energy and utility providers, disaster recovery agencies, and transportation safety teams, it excels in multi-agency coordination and complex operational environments.

Pros & Cons

Pros
  • Enables real-time collaboration between multiple agencies, ensuring faster and more coordinated incident responses.
  • Provides visibility across operational tasks and event sites, helping prioritize actions and manage teams effectively.
  • Integration with What3Words allows precise incident location tracking and supports medical record access for authorized personnel.
  • Significantly reduces response times to medical emergencies, improving safety and participant outcomes at large events.
  • Highly customizable, with the team adapting functionality to create bespoke solutions for unique event needs.
Cons
  • Initial hesitation from emergency response agencies slowed adoption until training demonstrated collaboration benefits.
  • Some users suggest improvements like clearer visual alerts for new messages to enhance usability.
  • As with any new system, early resistance required additional effort to build confidence among stakeholders.
  • Limited awareness outside specialized industries may reduce broader recognition of its capabilities.
  • Customization requests, while possible, may require vendor involvement to fully implement.

Features

Key features

Asset & Resource Tracking

Monitors the location of personnel and physical assets in real-time to streamline communication and emergency dispatch.

Dynamic Field Controls

Enables the creation of custom incident and hazard reporting fields with automated workflows tailored to specific organizational needs.

Training & Assessment Modules

Features an integrated e-learning system to create and track mandatory inductions and assessments for contractors or personnel.

Full Chronology Logging

Maintains an automated, in-depth audit trail of all actions taken during an incident to support public inquiries and risk control development.

Situational Awareness Suite

Provides control rooms with a centralized visual overview to prioritize incidents and collaborate with external agencies in real-time.

Additional features

Incident / Hazard Reporting

Provides a centralized platform to escalate and coordinate responses to active incidents or environmental hazards.

Real-Time Collaboration

Facilitates instant communication and data sharing between control rooms, ground units, and relevant stakeholders.

Asset & Resource Tracking

Uses real-time data to locate and dispatch personnel or equipment to high-priority areas.

Tasks & Checklists Management

Allows for the creation and scheduling of duties with instant notifications to ensure accurate auditing.

Training & Assessment Modules

Manages assessment-based e-learning and required inductions for staff and third-party contractors.

Dynamic Field Controls

Offers fully customizable reporting forms and automated workflows for flexible data collection.

In-Depth Reporting & Analytics

Generates real-time reports using custom data points to provide deep insights into operational trends.

System Integration

Connects with existing legacy systems to ensure a centralized workflow within the operations center.

Full Chronology & Logging

Records a detailed history of situational evolutions for compliance and post-incident review.

Crisis & Emergency Management

Streamlines planning and coordination for large-scale disaster responses or business disruptions.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
2
Interface languages
7
Billing currencies

Interface languages

EnglishArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF

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