About Concierge Plus
Concierge Plus is a property management software from Concierge Plus [designed for managing residential communities]. It provides communication tools, document management, and online payments so property managers can efficiently oversee operations. The platform facilitates resident notifications, keeps track of maintenance requests, and enables access to financial reports. Concierge Plus also offers a user-friendly mobile app for residents, making interaction with property management easier. Key capabilities: communication tools document management online payments maintenance tracking financial reporting Best for: property managers that need to simplify community management processes.
Concierge Plus is a mature, feature-rich property‑management and resident‑experience platform, designed specifically for condominiums, HOAs, gated communities, and multifamily properties. With over 20 years of operation, it offers a comprehensive suite of tools — from package tracking, amenity booking, visitor/parking management to resident portals, online payments, maintenance requests, and communication tools (announcements, forums, newsletters). Its modular design and extensive API support make it flexible and scalable, whether you manage a single building or a large portfolio. Particularly strong are its resident‑facing features (portal + optional branded mobile app via “Engage App”) and back‑office convenience for property managers — enabling digital payments, automated workflows, documentation sharing, incident logs, and more. The cloud-based deployment and multi‑device support (web, iOS, Android) make it accessible and modern. On the downside: public documentation on pricing is somewhat opaque — monthly cost depends heavily on community size and selected modules. There's limited transparency around the total number of third‑party integrations; and there appears to be no public “marketplace” for plug-in add-ons, which may limit flexibility for niche features.
Pros & Cons
- Automates manual property management processes, increasing efficiency and reducing administrative workload for property managers.
- Provides a secure, web-based platform accessible anytime and from anywhere, allowing real-time management of community associations.
- Supports amenity booking, service requests, and visitor parking, improving resident convenience and operational control.
- Offers robust communication tools to send announcements, notifications, and updates directly to residents and board members.
- Includes work order management and task tracking to streamline maintenance and operational workflows.
- Interface design is considered bland by some users, which may affect user engagement and experience.
- Initial setup and onboarding may require guidance to fully utilize all features efficiently.
- Certain advanced features may require additional time to learn and configure properly.
- Some users report limitations in mobile usability, affecting management on the go.
- Customization options, while available, can be complex and overwhelming for first-time users.
Features
Key features
Provides a branded portal for residents to access community information and services online
Digitizes deliveries and mail for residents to track conveniently
Allows residents to book shared amenities such as pools, gyms, and guest suites
Enables residents and staff to submit and track maintenance or service requests
Tracks resident and guest parking, keys, lockers, and storage access
Supports ACH and card payments for dues, rent, and other resident fees
Sends announcements, newsletters, notifications, and facilitates discussion forums
Securely stores and shares important community documents and files
Tracks incidents and security logs for staff and residents
Offers a branded iOS and Android app for residents and staff
Helps staff manage daily tasks and reminders efficiently
Provides role-based access for staff, boards, and residents
Manages multiple sites or buildings under one account
Allows community-supplied items to be sold online
Enables requests and payments for estoppel certificates online
Maintains records of resident pets and related information
Tracks common-area and unit-level equipment
Manages resident storage spaces, lockers, and bike storage
Sends alerts via email, SMS, or automated calls
Facilitates polls and voting for residents
Displays events, meetings, and maintenance schedules
Residents can post items and services for sale
Provides multiple language options for resident access
Additional features
Provides a central hub for resident information and services
Maintains resident and owner records securely
Dashboard showing the status of community operations
Allows secure document and media sharing
Online booking for shared community resources
Management of maintenance and service tasks
Logging and tracking of security or maintenance incidents
Monitors mail and package deliveries
Helps organize daily operational tasks
Tracks keys assigned to residents and staff
Controls visitor and resident parking allocations
Tracks and manages storage spaces
Supports digital payments for dues and fees
Role-based access controls for staff and residents
Lets residents provide instructions to staff for visitors
Maintains staff shift handoff records
Manages resources across multiple buildings
Sells items or services to residents
Facilitates request and payment processing
Maintains pet-related records for residents
Tracks common and unit-level equipment
Sends automated alerts to residents
Communicates important updates to the community
Conducts polls or votes for residents
Enables community conversations
Displays events and important dates
Digital newsletter creation and distribution
Resident-to-resident posting for goods and services
Provides interface in multiple languages
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Concierge Plus
PropWorx
PropWorx is a property management software from PropWorx designed for property professionals and landlords worldwide.…
PayProp
PayProp is a property management software/platform from PayProp that supports rental operations. It provides award-winning…
Partment
Partment is a digital platform from Partment that offers hassle-free second home co-ownership. It includes…
FacilityBills
FacilityBills is a facility management software from FacilityBills Technology Limited designed for managing utility bills…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About Concierge Plus
Concierge Plus is a property management software from Concierge Plus [designed for managing residential communities]. It provides communication tools, document management, and online payments so property managers can efficiently oversee operations. The platform facilitates resident notifications, keeps track of maintenance requests, and enables access to financial reports. Concierge Plus also offers a user-friendly mobile app for residents, making interaction with property management easier. Key capabilities: communication tools document management online payments maintenance tracking financial reporting Best for: property managers that need to simplify community management processes.
Concierge Plus Details
Concierge Plus's In-App Market Place
Does Concierge Plus have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Cad (CA$), Eur (€), Gbp (£), Aud (A$), Nzd (NZ$), Jpy (¥), Chf (Fr), Hkd (Hk$), Sgd (S$), Ils (₪), Zar (R), Sek (kr), Dkk (kr), Nok (kr), Mxn ($), Brl (R$)
Pros & Cons
- Automates manual property management processes, increasing efficiency and reducing administrative workload for property managers.
- Provides a secure, web-based platform accessible anytime and from anywhere, allowing real-time management of community associations.
- Supports amenity booking, service requests, and visitor parking, improving resident convenience and operational control.
- Offers robust communication tools to send announcements, notifications, and updates directly to residents and board members.
- Includes work order management and task tracking to streamline maintenance and operational workflows.
- Interface design is considered bland by some users, which may affect user engagement and experience.
- Initial setup and onboarding may require guidance to fully utilize all features efficiently.
- Certain advanced features may require additional time to learn and configure properly.
- Some users report limitations in mobile usability, affecting management on the go.
- Customization options, while available, can be complex and overwhelming for first-time users.
Concierge Plus's Support Options
Email Address
sales@conciergeplus.comContact
1-888-979-1717Documentation
https://conciergeplus.com/resources/guides/Concierge Plus's Alternatives
PropWorx
PropWorx is a property management software from PropWorx designed for property professionals and landlords worldwide.…
PayProp
PayProp is a property management software/platform from PayProp that supports rental operations. It provides award-winning…
Partment
Partment is a digital platform from Partment that offers hassle-free second home co-ownership. It includes…
FacilityBills
FacilityBills is a facility management software from FacilityBills Technology Limited designed for managing utility bills…
