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Condo Control

by Condo Control: Condo Control · Since 2008
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Active1+ countriesCloudOn-premise
Quick facts
VendorCondo Control: Condo Control
Year launched2008
StatusActive
LocationCarlton St, Toronto, Ontario M5B, CA
Countries served1+
Languages1
Integrations7+
Free tier
Free trial
Contact salesYES

About Condo Control

Condo Control is management software for condos and HOAs that aims to simplify resident communication and simplify day-to-day operations for property managers and boards. It centralizes requests, announcements, documents, and operational tasks to reduce “double entry” and standardize service delivery across buildings. The vendor also notes usage at scale (over 1 million residents, per the site) and promotes tighter collections and fewer touches per request. Key capabilities: • Resident communication and announcements Service requests and maintenance workflows Document and record management for boards/managers Operational automation to reduce manual entry Collection and accounting-adjacent tools (as marketed) Best for: condo/HOA management teams needing a resident portal plus operational workflows.

Condo Control is a specialized property management software designed to address the unique needs of condominium associations, homeowner associations, and property management companies. Since its launch in 2008 by Condo Control Central, it has established itself as a comprehensive solution for managing the myriad tasks associated with property and community management. This review delves into the features, benefits, and potential drawbacks of Condo Control, providing a well-rounded perspective on its utility and performance. At the heart of Condo Control is its robust suite of features tailored to streamline property management tasks. One of the standout elements is its online maintenance request system. This feature allows residents to submit maintenance requests through an intuitive online portal, which not only simplifies the process for residents but also enhances the efficiency of property managers. The ability to track requests from submission to resolution ensures that maintenance issues are addressed promptly and transparently, improving overall satisfaction among residents. Another significant feature is the amenity booking system.

Pros & Cons

What users like
  • +• Comprehensive Property Management: Offers a broad range of features tailored to the needs of property and condo management.
  • +• User-Friendly Interface: Intuitive design that simplifies the management of property-related tasks.
  • +• Improved Communication: Enhances communication between residents and management with tools for announcements and updates.
  • +• Online Payments: Streamlines financial transactions with an integrated online payment system.
  • +• Maintenance Efficiency: Efficient handling of maintenance requests and tracking, improving service delivery.
What users flag
  • • Limited In-App Marketplace: Lacks an in-app marketplace for additional third-party features or services.
  • • Integration Limitations: Potential limitations in integrating with some third-party systems, which may require custom solutions.
  • • Pricing Transparency: Pricing details are not readily available, requiring direct contact with the vendor for quotes.
  • • Support Accessibility: No mention of live chat support, which may limit immediate assistance options.
  • • Regional Availability: Primarily available in Canada and the US, which may restrict use in other regions.

Features

Key features

• Online Maintenance Requests
Allows residents to submit and track maintenance requests online, improving communication and response times.
• Amenity Booking System
Enables residents to book communal amenities such as party rooms or fitness centers through the software.
• Community Announcements
Facilitates communication between management and residents through announcements, newsletters, and alerts.
• Document Management
Provides a centralized repository for important documents, such as bylaws and meeting minutes.
• Online Payments
Supports online payment of fees and dues, streamlining financial transactions for residents and management.

Additional features

• Maintenance Management
Online system for submitting, tracking, and managing maintenance requests.
• Amenity Booking
Interface for residents to book and manage the use of shared amenities.
• Community Communication
Tools for sending announcements, newsletters, and updates to residents.
• Document Storage
Secure storage for important community documents and records.
• Online Payments
Facility for residents to pay fees and dues online.
• Visitor Management
Features for managing and tracking visitor access to the property.
• Building Directory
Digital directory for residents and staff.
• Event Management
Tools for scheduling and managing community events.
• Polls and Surveys
Functionality for conducting polls and surveys to gather resident feedback.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
2
Billing currencies

Available in

Canada

Interface languages

English

Billing currencies

🇺🇸USD🇨🇦CAD

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