Connected Dealer Services logo

Connected Dealer Services

by Connected Dealer Services · Since 2016
No reviews yet
Active1+ countriesCloud
Quick facts
VendorConnected Dealer Services
Year launched2016
StatusActive
Location17361 Armstrong Avenue, Irvine, CA 92614
Countries served1+
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About Connected Dealer Services

Connected Dealer Services is a dealership management software from Connected Dealer Services that supports automotive dealerships in managing their operations. It provides features such as inventory management, customer relationship management, and sales analytics so dealers can effectively track performance and improve customer satisfaction. The platform helps simplify communication between departments and offers tools for reporting and analytics to aid in decision-making. Designed for use by automotive dealerships, Connected Dealer Services can assist in improving sales processes and improving customer engagement. Key capabilities: inventory management customer relationship management sales analytics reporting tools communication support Best for: automotive dealerships that need a comprehensive solution for managing operations and improving customer relationships.

Connected Dealer Services is a comprehensive software platform designed specifically for new car dealerships, franchise dealers, and multi-franchise dealer groups. Its primary purpose is to offer automotive businesses a suite of integrated tools that streamline dealership operations, enhance customer engagement, and improve sales efficiency. Key features include inventory management, lead generation, customer relationship management (CRM), marketing automation, and real-time data analytics. The software is built to improve various aspects of a dealership's operations, from sales and marketing to service and parts management, all within a single platform. This integrated approach helps reduce the need for multiple disconnected systems, offering a more cohesive experience for dealers and their teams. The user interface of Connected Dealer Services is designed with ease of use in mind. The interface is clean, straightforward, and intuitive, enabling users to quickly navigate through different sections without feeling overwhelmed. The dashboard provides a quick overview of key metrics, including sales performance, inventory levels, customer interactions, and more, giving users a clear snapshot of the dealership’s operations.

Pros & Cons

What users like
  • +Comprehensive Solution: Offers a suite of features covering security, service retention, lot management, and more, potentially creating a one-stop shop for dealership needs.
  • +Improved Security: Provides features like asset protection and stolen vehicle recovery, reducing risks and losses.
  • +Enhanced Service Retention: Customer engagement tools can help boost Fixed Ops profits and potentially increase customer loyalty.
  • +Streamlined Operations: Features like efficient inventory management and real-time vehicle data can save time and improve efficiency.
  • +Revenue Growth: Potential for increased revenue through multiple profit centers and improved service retention.
  • +Cutting-Edge Technology: Utilizes advanced technology for future-proof solutions.
  • +Easy Setup: Advertised as simple to implement, even for non-technical users.
What users flag
  • Limited Transparency: Pricing details and specific features within each category are not readily available on the website.
  • Potential Vendor Lock-In: Reliance on Connected Dealer Services for features and data could limit future flexibility.
  • Data Privacy Concerns: Security of customer vehicle data needs to be a top priority, with clear policies and practices in place.
  • Integration Concerns: It's unclear if the system integrates with existing dealership management software.

Features

Key features

Security
Protects assets and helps locate missing or stolen vehicles.
Service Retention
Boosts Fixed Ops profits through customer engagement tools.
Lot Management
Simplifies inventory audits and improves customer satisfaction scores.
Multiple Profit Centers
Offers various features to generate additional revenue.
Leading Technology
Employs cutting-edge technology for future-proof automotive retail solutions.
Turnkey Setup
Provides sophisticated features with a user-friendly setup process.

Additional features

Asset Protection
Protect dealership assets and recover stolen vehicles.
Enhanced Service Retention
Boost Fixed Ops revenue through customer engagement.
Efficient Inventory Management
Streamline inventory audits and improve customer satisfaction.
Multiple Revenue Streams
Generate additional revenue through various features.
Cutting-Edge Technology
Utilize advanced technology for future-proof solutions.
Simplified Setup
Easy to implement and use, even for non-technical users.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
7
Interface languages
7
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF

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