About Connected Dealer Services

Connected Dealer Services is a dealership management software from Connected Dealer Services that supports automotive dealerships in managing their operations. It provides features such as inventory management, customer relationship management, and sales analytics so dealers can effectively track performance and improve customer satisfaction. The platform helps simplify communication between departments and offers tools for reporting and analytics to aid in decision-making. Designed for use by automotive dealerships, Connected Dealer Services can assist in improving sales processes and improving customer engagement. Key capabilities: inventory management customer relationship management sales analytics reporting tools communication support Best for: automotive dealerships that need a comprehensive solution for managing operations and improving customer relationships.

Connected Dealer Services Details

Vendor
Connected Dealer Services
Year Launched
2016
Location
17361 Armstrong Avenue, Irvine, CA 92614
Deployment
cloud
Training Options
documentation, in person
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch
Users
New Car Automotive Dealerships, Franchise Dealers, Multi-Franchise Dealer Groups
Industries Served
Automotive, Dealerships, Vehicle Security, Automotive Service, Fixed Operations, Fleet Management, Automotive Technology, Vehicle Recovery, Connected Car Solutions
Tags
Auto Dealer, Connected Dealer Services, CDK Global

Connected Dealer Services's In-App Market Place

Does Connected Dealer Services have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (Au$), Jpy (¥), Chf (Fr)

Pros & Cons

  • Comprehensive Solution: Offers a suite of features covering security, service retention, lot management, and more, potentially creating a one-stop shop for dealership needs.
  • Improved Security: Provides features like asset protection and stolen vehicle recovery, reducing risks and losses.
  • Enhanced Service Retention: Customer engagement tools can help boost Fixed Ops profits and potentially increase customer loyalty.
  • Streamlined Operations: Features like efficient inventory management and real-time vehicle data can save time and improve efficiency.
  • Revenue Growth: Potential for increased revenue through multiple profit centers and improved service retention.
  • Cutting-Edge Technology: Utilizes advanced technology for future-proof solutions.
  • Easy Setup: Advertised as simple to implement, even for non-technical users.
  • Limited Transparency: Pricing details and specific features within each category are not readily available on the website.
  • Potential Vendor Lock-In: Reliance on Connected Dealer Services for features and data could limit future flexibility.
  • Data Privacy Concerns: Security of customer vehicle data needs to be a top priority, with clear policies and practices in place.
  • Integration Concerns: It's unclear if the system integrates with existing dealership management software.

Connected Dealer Services's Support Options

Connected Dealer Services's Alternatives