ConnectWise Automate logo

ConnectWise Automate

0(0 reviews)
Software Status:Active

About ConnectWise Automate

ConnectWise Automate is a remote monitoring and management software from ConnectWise that provides IT service automation. It includes features such as network monitoring, patch management, and remote support so that IT professionals can efficiently manage a wide array of devices. This platform enables proactive maintenance, reducing downtime and increasing overall service efficiency. ConnectWise Automate also supports integrations with other ConnectWise products for a more comprehensive IT management solution. Key capabilities: network monitoring patch management remote support reporting and analytics automation scripts Best for: IT service providers that need to manage client systems and automate routine maintenance tasks.

ConnectWise Automate Details

Vendor
ConnectWise
Year Launched
1982
Location
ConnectWise Headquarters 400 N Tampa St, Suite 130, Tampa, FL 33602, US
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
IT Administrators, IT Managers, Network Engineers, System Administrators, Security Analysts, IT Support Technicians, Service Desk Managers, Helpdesk Specialists, MSP Owners
Industries Served
Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), Value-Added Resellers (VARs), Original Equipment Distributors (OEDs), IT professionals, businesses across various sectors.
Tags
Backup, Computer Security, Data Center Management, IT Service, IT Management, IT Asset Management, Managed Service Providers (MSP), Mobile Device Management, Network Monitoring, Network Security, Virtualization, Remote Monitoring and Management, Remote Support, Server Monitoring, Server Management, Patch Management.

ConnectWise Automate's In-App Market Place

Does ConnectWise Automate have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), CHF (Fr), SEK (kr), HKD (HK$), NZD (NZ$), SGD (S$), KRW (₩)

Pros & Cons

  • Powerful scripting capabilities for automation and customization
  • Great remote control features
  • Strong asset management and grouping
  • Effective patch management
  • Integration with ConnectWise Manage
  • User-friendly interface according to some reviewers
  • Thorough infrastructure review
  • Poor customer support with long wait times and unhelpful responses
  • Unintuitive UI that can be difficult to navigate
  • Basic and limited reporting
  • Security compliance concerns
  • Instability issues reported by some users

ConnectWise Automate's Support Options

ConnectWise Automate's Alternatives