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ConnectWise MDR

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Software Status:Active

About ConnectWise MDR

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ConnectWise MDR Details

Vendor
ConnectWise
Year Launched
1982
Location
400 N Tampa St, Suite 130, Tampa, FL, United States, Florida400 N Tampa St, Suite 130, Tampa, FL, United States, Florida
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Security Analysts, IT Administrators, Incident Responders, Threat Hunters, SOC Engineers, Security Operations Managers
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing
Tags
Automation, Help Desk, Managed Services, CRM, Project Management, Billing, Quoting, Quote and proposals, and RMM

ConnectWise MDR's In-App Market Place

Does ConnectWise MDR have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (CA$), JPY (¥), CHF (CHF), CNY (¥), INR (₹)

Pros & Cons

  • 24x7 SOC with MSP-tailored threat intelligence
  • Flexibility to choose preferred EDR vendor
  • Custom runbooks and guided incident support
  • Comprehensive dashboards and compliance reporting
  • SOC responsiveness varies—mixed user reviews on Slack/Malware triage speed
  • Setup can require coordination across multiple tools (RMM, PSA, EDR)
  • Some perceive it as feature-rich but not best-in-class vs specialists
  • ConnectWise platform complexity has occasional onboarding complaints

ConnectWise MDR's Support Options

ConnectWise MDR's Alternatives