ConSol CM/AI Assist logo
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Software Status:Active

About ConSol CM/AI Assist

ConSol CM/AI Assist is a workflow management software from ConSol Consulting & Solutions Software that provides easy control of processes with flexible adaptation to business process changes. It includes ticketing software, helpdesk and IT support, complaint management, and workflow management so organizations can effectively manage their operations. This software is trusted by over 1,000 users and is designed to be ready to use with standard products tailored to specific needs. Its features ensure that teams can collaborate efficiently and address issues promptly. Key capabilities: ticketing software helpdesk and IT support complaint management workflow management process adaptation Best for: organizations that need to manage complex workflows and respond to business process changes.

ConSol CM/AI Assist Details

Vendor
ConSol Consulting & Solutions Software
Year Launched
1984
Location
Sankt-Cajetan Straße 43, Munich, Bavaria 81669, DE
Deployment
cloud, on premise, windows, linux
Training Options
videos, in person
Countries Served
All Countries
Languages
English, German
Users
Customer Service Representatives, Customer Support Managers, Team Leaders
Industries Served
Healthcare, Education, Finance, Retail
Tags
Workflow automation, ITIL, ticketing, helpdesk, complaint management, process management, ChatGPT, ITSM, internal services, self-service portal, complaint handling, change & asset management, GDPR compliance, full-text search.

ConSol CM/AI Assist's In-App Market Place

Does ConSol CM/AI Assist have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • Modular & flexible for multiple workflows
  • ITIL-compliant helpdesk plus complaint mgmt
  • Visual workflow builder saves dev time
  • Self‑service portal & full-text search
  • GDPR-audit logging, cloud and on‑prem support
  • Price per user may deter small businesses
  • Primarily German‑focused support/documentation
  • Integration ecosystem seems limited
  • Complexity may require implementation help

ConSol CM/AI Assist's Support Options

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