- Enterprise Content Management (ECM) system
- A comprehensive platform for managing all types of organizational content.
- Strategies, methods, and tools for capturing, managing, storing, preserving, and delivering content and documents
- Encompasses the full lifecycle of information management.
- Securely and profitably manages information
- Focuses on both the protection and the business value of managed content.
- Handles growing volumes of unstructured information
- Capable of managing diverse and increasing amounts of data.
- Meets various business challenges in different environments
- Adaptable to diverse organizational needs and contexts.
- Provides an all-around and secure approach to ECM
- Offers a holistic and protected method for content management.
- Helps with losing critical documents
- Features designed to prevent the loss of important information.
- Offers visibility into everyday business processes
- Provides insights into how content flows within the organization.
- Enables easy information retrieval
- Facilitates quick and efficient access to needed content.
- Fulfills the ECM concept comprehensively
- Addresses all aspects of Enterprise Content Management.
- Uses a large set of tools
- Offers a wide array of functionalities for various tasks.
- Can be broadly or specifically used to satisfy requirements
- Flexible enough for general and specific organizational needs.
- Conterra Document Management module
- A specific component for managing documents.
- Conterra Business Process Management module
- A component for streamlining organizational workflows.
- Conterra KPI Management module
- A component for tracking and managing Key Performance Indicators.
- Captures paper documents using scanners or multifunctional devices
- Enables digitization of physical documents.
- Uploads files from network folders
- Allows importing digital files from shared drives.
- Uploads files from e-mails
- Facilitates importing documents directly from email communications.
- Automates the capture process
- Streamlines the intake of content into the system.
- Improves effectiveness of content capture
- Enhances the quality and efficiency of the capture process.
- Uses imaging tools
- Provides functionalities for working with digital images.
- Utilizes Optical Character Recognition (OCR)
- Converts scanned images of text into searchable data.
- Performs metadata extraction
- Automatically identifies and captures key information about content.
- Captures incoming invoices with extraction of data like number, date, seller, and tax amount
- Specifically designed for processing financial documents.
- Offers advanced content creation functionality
- Provides sophisticated tools for generating new content.
- Provides document automation tools
- Enables the automatic creation of documents based on predefined rules and data.
- Includes numerous templates
- Offers pre-designed layouts for various document types.
- Offers helpful wizards
- Provides guided processes for creating and managing content.
- Captures documents from ERP systems
- Integrates with Enterprise Resource Planning systems.
- Captures documents from FRS systems
- Integrates with Financial Reporting Systems.
- Captures documents from CRM systems
- Integrates with Customer Relationship Management systems.
- Captures documents from other systems
- Offers broad integration capabilities with various platforms.
- Creates contracts in a few clicks with templates and wizards
- Simplifies the contract generation process.
- Reduces paper and infrastructure costs
- Aims to lower expenses associated with physical documents and IT infrastructure.
- Elevates profitability
- Contributes to increased business earnings through efficiency gains.
- Manages all forms of content according to business rules
- Ensures content handling aligns with organizational policies.
- Organizes content through classification
- Systematically categorizes information for better management.
- Systematically identifies content
- Provides methods for recognizing and labeling different types of information.
- Arranges content into categories
- Groups related information together for easier access.
- Uses logically structured conventions for classification
- Employs a well-defined system for categorizing content.
- Employs methods for classification
- Utilizes specific techniques for organizing information.
- Follows procedural rules for classification
- Adheres to established guidelines for content categorization.
- Utilizes a classification scheme
- Employs a defined structure for organizing content.
- Helps easily find and access content
- Makes information readily available to authorized users.
- Offers full-text search
- Allows searching for content based on keywords within the documents.
- Provides attribute search
- Enables searching based on specific properties or metadata of the content.
- Enables agile workflow to streamline business processes
- Facilitates flexible and efficient management of tasks and content flow.
- Offers user-friendly graphic design tools for task routes
- Provides an intuitive interface for designing and managing workflows.
- Increases staff productivity
- Aims to improve the efficiency of employees through better content management.
- Improves customer response time
- Helps organizations respond to customer inquiries more quickly.
- Maximizes customer satisfaction
- Contributes to positive customer experiences through efficient information management.
- Provides advanced document management
- Offers sophisticated features for handling documents.
- Offers better content management
- Enhances the overall ability to organize and control information.
- Enables better content analysis
- Provides tools for gaining insights from the managed content.
- Supports versioning of documents
- Tracks changes made to documents over time.
- Creates shadow copies of documents
- Provides backup versions of documents for recovery.
- Allows document bindings
- Enables linking related documents together.
- Offers flexible retention policies
- Allows setting rules for how long documents are kept.
- Supports encryption of documents
- Protects sensitive information through encoding.
- Supports digital signatures
- Enables verifying the authenticity and integrity of documents.
- Includes analytical and reporting tools
- Provides functionalities for generating reports and insights from data.
- Helps gather statistics
- Enables the collection of data on content usage and processes.
- Facilitates redesigning business processes
- Provides information to optimize organizational workflows.
- Makes business processes more agile
- Supports flexible and adaptive business operations.
- Makes business processes more effective
- Contributes to achieving desired outcomes through efficient processes.
- Structures data to make it available when needed
- Organizes information for timely access.
- Core modules
- Conterra Document Management, Conterra Business Process Management, Conterra KPI Management: Key functional components of the system.
- Business solutions
- Records Management, Contract Management, Financial Information Management, HR Processes Management, Quality Management: Pre-built solutions for specific business needs.
- Provides data storage and preserving capabilities
- Offers functionalities for securely storing and maintaining content over time.
- Stores content in repositories
- Utilizes various storage locations for managed information.
- Stores content in remote datacenters (cloud repositories)
- Supports storing content in cloud-based environments.
- Allows content review using hardware technologies
- Enables accessing content through physical devices.
- Enables content review using devices
- Supports accessing content through various types of electronic devices.
- Permits content review via the Internet
- Allows accessing content through web browsers.
- Reviews content storage at the physical or “media” level
- Focuses on the hardware and physical storage of information.
- Reviews content storage in repositories (file system, database, data warehouse, cloud repositories)
- Examines how content is stored in different digital storage systems.
- Reviews content storage with library services (search, version control, check in/out, retrieval, audit trail)
- Assesses the functionalities for managing content within repositories.
- Stores documents regardless of their format
- Supports a wide range of file types.
- Maintains a long-term archive
- Provides capabilities for preserving content for extended periods.
- Offers automated movement to less expensive storage
- Optimizes storage costs by moving older content to cheaper options.
- Offers automated movement to more capacious storage
- Ensures sufficient storage space for growing content volumes.
- Ensures data is managed in the most accessible manner
- Makes information easily available to authorized users.
- Ensures data is managed in the most secure manner
- Protects information from unauthorized access and threats.
- Ensures data is managed in the most efficient manner
- Optimizes the processes for handling content.
- Preserved in compliance with tight regulatory requirements
- Helps organizations meet legal and industry standards for data retention and security.
- Provides efficient document management features
- Offers streamlined functionalities for handling documents.
- Provides powerful document management features
- Offers robust and advanced functionalities for managing documents.
- Ensures secure records retention through the entire lifecycle
- Protects important records from creation to disposal.
- Offers configurable backup policies
- Allows customization of data backup procedures.
- Offers configurable retention policies
- Enables setting specific rules for how long different types of records are kept.
- Provides archiving schedules
- Allows planning and automating the archiving of content.
- Archives records
- Moves inactive content to long-term storage.
- Selects records for disposal
- Identifies and manages the secure disposal of outdated records.
- Complies with the majority of data security and retention regulations
- Helps meet various legal and industry compliance standards.
- Offers multiple repository support
- Allows storing content in various storage locations.
- Provides retrieval capabilities
- Enables users to find and access stored content.
- Makes data storage and preserving easier
- Simplifies the processes involved in storing and maintaining data.
- Makes data storage and preserving less cumbersome
- Reduces the complexity and effort required for data storage and preservation.
- Provides end users with requested information
- Ensures users can access the data they need.
- Delivers information anytime
- Makes content available whenever it is required.
- Gets necessary documents during any stage of a business process
- Facilitates access to relevant information throughout workflows.
- Three components of delivery
- transformation technologies, security technologies, and distribution: Key aspects of making content accessible.
- Transforms content for capture, management, storage, preservation, and presentation
- Converts content into suitable formats for various stages.
- Uses security technologies in the deliver phase to protect content
- Ensures information is secure during access and distribution.
- Tracks who accesses content using security technologies
- Provides auditing capabilities for content access.
- Distributes content through instant retrieval
- Allows immediate access to information.
- Distributes content through publishing
- Enables making content publicly available.
- Allows access to content via desktop
- Supports access through personal computers.
- Allows access to content via web browser
- Enables access through standard internet browsers.
- Allows access to content via mobile devices
- Supports access through smartphones and tablets.
- Accomplishes diverse business tasks with just a click
- Simplifies complex operations.
- Allows configuration of access rights policies
- Enables setting specific permissions for users and groups.
- Allows configuration of other security technologies
- Offers options for implementing various security measures.
- Ensures only authorized users can access information
- Protects content from unauthorized viewing or modification.
- Provides flexible tools to transform content into different formats
- Offers various options for converting content.
- Offers cost-effective content management
- Aims to reduce the overall expenses associated with managing content.
- Offers efficient content management
- Streamlines processes for better productivity.
- Provides ready-to-use business solutions
- Offers pre-configured solutions for common business needs.
- Business solutions designed to streamline processes in specific business areas
- Tailored solutions for different departments or functions.
- Records Management business solution
- Specifically designed for managing organizational records.
- Contract Management business solution
- Focused on managing contracts throughout their lifecycle.
- Financial Information Management business solution
- Designed for handling financial data and documents.
- HR Processes Management business solution
- Tailored for managing Human Resources related content and workflows.
- Quality Management business solution
- Focused on managing documents and processes related to quality standards.
- Includes a complete set of tools within business solutions
- Offers all necessary functionalities for specific business areas.
- Deals with tasks within a short period of time
- Improves efficiency and reduces turnaround times.
- Reduces costs
- Aims to lower operational expenses.
- Reduces processing time
- Speeds up various business processes.
- Expands the ways people access information
- Provides more methods for users to get the data they need.
- Expands the ways people manage information
- Offers more tools and functionalities for content management.
- Expands the ways people manipulate information
- Provides more options for working with content.
- Solutions include implementation services
- Offers support for setting up and deploying the system.
- Solutions include training services
- Provides instruction for users on how to effectively use the system.
- Solutions include consulting services
- Offers expert advice and guidance on content management strategies.
- Helps find the optimum solution
- Assists organizations in identifying the best approach for their needs.
- Provides first-class implementation
- Ensures a high-quality and successful deployment.
- Improves profitability of business
- Contributes to increased revenue and reduced costs.
- Improves efficiency of business
- Streamlines operations and enhances productivity.
- Integrates with other information systems
- Connects with existing software platforms.
- Provides better return on investment (ROI) from integration
- Increases the value derived from technology investments.
- Gains in productivity from integration
- Improves efficiency through connected systems.
- Gains in data access from integration
- Makes information more readily available across platforms.
- Mitigates risks associated with content through integration
- Enhances security and compliance.
- Leverages data through integration
- Allows for better utilization of information across systems.
- Reaps all the benefits of each integrated system
- Maximizes the value of connected platforms.
- Integrates with ERP (Enterprise Resource Planning)
- Connects with core business management software.
- Improves customer response time through ERP integration
- Enables faster service and support.
- Provides data deduplication through ERP integration
- Reduces redundant information.
- Minimizes data reentry through ERP integration
- Avoids the need to input the same information multiple times.
- Links ECM documents with structured representations in ERP
- Connects unstructured content with structured business data.
- Dramatically improves knowledge sharing through ERP integration
- Enhances the flow of information across the organization.
- Makes the decision-making process more efficient through ERP integration
- Provides better access to data for informed choices.
- Makes the decision-making process more organized through ERP integration
- Structures the information needed for decision-making.
- Offers workflow capabilities for remote systems via ERP integration
- Extends process automation to external platforms.
- Offers BPM capabilities for remote systems via ERP integration
- Enables managing business processes across different systems.
- Makes remote systems an effective data processing infrastructure
- Leverages external platforms for data handling.
- Integrates with FRS (Financial Reporting System)
- Connects with software used for financial reporting.
- Stores reports in ECM repositories via FRS integration
- Centralizes financial documents.
- Uses workflow tools for automated report delivery via FRS integration
- Streamlines the distribution of financial reports.
- Uses transformation tools for automated report delivery via FRS integration
- Ensures reports are in the correct format for delivery.
- Integrates with CRM (Client Relationship Management)
- Connects with software used for managing customer interactions.
- Gathers information from scattered systems via CRM integration
- Consolidates customer-related data.
- Sends information to a securely managed comprehensive knowledge base via CRM integration
- Creates a centralized repository of customer knowledge.
- Allows easy finding and access to all documents, contacts, meeting agendas, and conversations via CRM integration
- Provides a holistic view of customer interactions.
- Complies with requirements of any customer via CRM integration
- Facilitates meeting specific customer needs and regulations.
- Complies with requirements of any business partner via CRM integration
- Helps adhere to agreements and standards with partners.
- Provides effective sales management through CRM integration
- Enhances sales processes with integrated content.
- Offers improved marketing event management through CRM integration
- Streamlines the management of marketing activities.
- Provides detailed analysis capabilities through CRM integration
- Enables better understanding of customer data and trends.
- Integrates with HR (Human Resources Management)
- Connects with software used for managing employee information.
- Manages human resources more efficiently through HR integration
- Improves HR processes and data management.
- Easily solves business tasks like personnel hiring and resignation via HR integration
- Streamlines HR workflows.
- Easily solves business tasks like training new employees via HR integration
- Supports employee onboarding and development.
- Powerful workflow simplifies managing personnel documents via HR integration
- Automates HR document processes.
- Provides more possibilities for approving business trips via HR integration
- Streamlines the approval process for travel.
- Easily gets comprehensive information about all your employees via HR integration
- Provides a centralized view of employee data.
- Accesses recent documents of employees via HR integration
- Allows quick access to employee-related documents.
- Accesses projects employees have worked with via HR integration
- Provides insights into employee contributions.
- Integrates with company portal
- Connects the ECM system with the organization's internal website.
- Provides customers with specific lightweight access to documents via portal integration
- Allows controlled access for external users.
- Provides business partners with specific lightweight access to documents via portal integration
- Enables secure document sharing with partners.
- Provides remote workers with specific lightweight access to documents via portal integration
- Facilitates access for employees working remotely.
- Company portal can be used as a workspace for groups
- Provides a collaborative environment for teams.
- Company portal can be used as a workspace for project teams
- Supports collaboration on specific projects.
- Company portal can be employed as a front-end for data stored in ECM
- Allows users to interact with ECM data through the portal.
- Company portal can be employed as a front-end for documents stored in ECM
- Enables access to documents stored in the ECM system through the portal.