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Software Status:Active

About Continually

Continually is a customer communication software from Continually that supports real-time engagement with users. It combines chatbot capabilities, customer insights, and automated messaging to help businesses communicate effectively with their audience. This software enables organizations to gather valuable feedback and drive engagement through personalized interactions. Continually's features can be integrated with various platforms, allowing for a unified communication strategy. Users can set up conversational flows tailored to their customer’s needs, ensuring timely responses and improved satisfaction. Key capabilities: chatbot integration customer analytics automated responses user segmentation multi-channel messaging Best for: businesses and organizations that need effective customer communication solutions.

Continually Details

Vendor
Continually
Year Launched
2017
Location
18 Ormeau Avenue Belfast, Northern Ireland, GB
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, German, Spanish, Portuguese, Italian, Dutch, Russian, Polish, Turkish, Chinese, Japanese, Korean
Users
Sales Representatives, Marketing Professionals, Customer Support Agents, Business Owners
Industries Served
E-commerce, SaaS (Software as a Service), Education, Real Estate, Healthcare
Tags
chatbot, live chat, lead generation, automation, and customer engagement.

Continually's In-App Market Place

Does Continually have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Easy and fun chatbot setup – Users appreciate the simple and enjoyable setup process.
  • Good for small businesses – Works well for small sites and teams; even the free plan is sufficient for testing.
  • Creative potential – Offers flexible and innovative chatbot functionality.
  • Positive lifetime deal experience – Users who purchased via AppSumo felt they received good value.
  • Highly recommended by loyal users – Some users would recommend it for others seeking similar tools.
  • Branding issues – Paid plans still show Continually’s logo unless you pay extra
  • Lack of white-labeling – Some users felt misled or frustrated by the limitations on removing branding.
  • Customer support concerns – Reports of dismissive or arrogant support experiences.
  • Feature inconsistencies – Some features (e.g., file upload) are not consistently available across plans.
  • Limited scheduling features – Issues with booking systems not supporting multiple concurrent sessions.

Continually's Support Options

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