ControlUp Edge DX logo

ControlUp Edge DX

by ControlUp Technologies · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorControlUp Technologies
Year launched2012
StatusActive
Location900 Front Street, Suite 350, San Francisco, CA, 94111
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About ControlUp Edge DX

ControlUp Edge DX is a monitoring software from ControlUp Technologies [designed for observability of edge devices and applications]. It provides real-time analytics, performance metrics, and alerting capabilities so organizations can ensure optimal functionality of their edge environments. ControlUp Edge DX allows users to monitor various edge computing resources, ensuring that potential issues are identified before they affect operations. The platform supports integration with existing IT management tools and offers flexible deployment options for scalability. Key capabilities: real-time monitoring performance insights alert management integration support flexible deployment Best for: IT managers and system administrators that need comprehensive edge device monitoring and performance management.

ControlUp Edge DX is a robust Digital Employee Experience (DEX) and endpoint monitoring solution designed to provide IT teams with deep visibility into endpoint performance, user experience, and security risk across distributed environments. With hybrid work now the norm, Edge DX enables organizations to monitor Windows, macOS, Linux, and IGEL devices no matter where they are located—on-premises, remote, or in the cloud. The platform’s strength lies in its ability to collect real-time data on hundreds of metrics, including CPU usage, memory, disk I/O, Wi-Fi strength, application usage, and user session quality, helping IT teams proactively identify and remediate performance issues before they escalate into helpdesk tickets. Beyond performance monitoring, Edge DX also includes compliance and risk mitigation features through its Secure DX capabilities, allowing teams to scan for vulnerabilities, outdated applications, insecure configurations, and apply policy-based remediation actions at scale. For example, it can detect missing patches, identify risky software, or flag endpoints with weak security settings, and then automatically trigger remediation actions like updating software, enforcing password policies, or rebooting devices.

Pros & Cons

What users like
  • +Real-time visibility into endpoint health and compliance status.
  • +Automates remediation, reducing manual IT workload.
  • +Enhances security posture by detecting risks early and fixing them proactively.
  • +Combines performance monitoring with user feedback for better IT decision-making.
  • +Supports a wide range of operating systems and endpoint types.
What users flag
  • Full functionality (e.g., remediation) may require additional licensing (Secure DX).
  • Requires cloud connectivity for most features; limited offline capabilities.
  • Some setup and tuning needed for custom scripts, thresholds, and dashboards.
  • Risk of alert fatigue without proper configuration.
  • May be too feature-rich for very small IT teams or basic use cases.

Features

Key features

Endpoint Risk Detection
Continuously identifies vulnerabilities, misconfigurations, and outdated software across endpoints.
Automated Remediation
Fixes non-compliant settings or vulnerabilities automatically using scripted or predefined actions.
Risk Scoring & Prioritization
Assigns scores to endpoints based on risk severity to help IT teams prioritize fixes.
User Experience Monitoring
Tracks device performance, app responsiveness, network quality, and system health in real time.
Cross-Platform Support
Works on Windows, macOS, Linux, and IGEL OS—ideal for hybrid and remote environments.

Additional features

Cloud-Based Management Console
Lightweight agent communicates with a centralized cloud platform for reporting and control.
Custom Scripting & Dashboards
Allows teams to create custom metrics, dashboards, and remediation scripts.
Remote Troubleshooting Tools
Perform actions like reboots, messaging, script execution, and live support from the admin console.
Employee Sentiment Capture
Collects qualitative feedback from users alongside performance metrics for a complete view.
Secure Data Handling
Encrypted communication, offline data caching, RBAC, and strict data retention policies.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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