Conversational AI Cloud logo

Conversational AI Cloud

by CM.com · Since 1999
No reviews yet
Active13+ countriesCloud
Quick facts
VendorCM.com
Year launched1999
StatusActive
LocationKonijnenberg 24 4825 BD Breda
Countries served13+
Languages13
Integrations13+
Free tier
Free trial
Contact salesYES

About Conversational AI Cloud

Conversational AI Cloud is a chatbot software from CM.com that helps design and deploy AI-powered chatbots across all channels without the need for programming. It provides HALO AI Agents, Mobile Service Cloud for customer contact, and a Conversational AI Cloud chatbot and voicebot builder to support efficient customer interactions. Users can easily create customizable chatbots that offer greater control over customer engagement. The platform integrates mobile marketing campaigns and features a customer data platform for unified customer profiles. This solution is designed for businesses seeking to automate their customer conversations effectively. Key capabilities: HALO AI Agents Mobile Service Cloud Conversational AI Cloud Builder Mobile Marketing Cloud Customer Data Platform Best for: organizations that need to automate customer interactions across multiple channels.

Conversational AI Cloud by [CM.com](http://CM.com) is a powerful platform that enables businesses to automate customer conversations across multiple channels. It allows companies to efficiently deploy AI-powered chatbots without requiring any programming knowledge. The platform simplifies the creation and customization of chatbots, enabling users to design automated conversations that reflect their company's tone and style. By integrating with existing service and marketing tools, it provides a unified experience for both customers and team members. The solution is perfect for businesses looking to offer 24/7 customer support and improve operational efficiency without adding extra costs. The platform is designed to be user-friendly, with a drag-and-drop builder that makes chatbot customization and management easy for non-technical users. It supports omnichannel deployment, allowing businesses to integrate their chatbots with websites, mobile applications, and other communication platforms. The setup process is quick and seamless, and users can leverage AI-powered responses generated from existing content like websites and PDFs. The AI-powered system enables businesses to automate customer support and handle frequently asked questions without needing to train or set up complex chatbot journeys.

Pros & Cons

What users like
  • +Easy-to-use drag-and-drop builder
  • +24/7 customer support capability
  • +Seamless integrations with existing tools
  • +Customizable to match company tone
  • +Scalable solution suitable for businesses of all sizes
What users flag
  • Pricing details are not publicly available
  • Limited information on training options for users

Features

Key features

Easy Setup
Quickly create and deploy chatbots by connecting to websites and knowledge sources with no additional setup required.
Customizable Responses
Personalize the chatbot's tone and style to match your company’s brand and ensure relevant conversations.
Drag-and-Drop Builder
A simple interface that allows users to design chatbots and control dialogue flows without technical skills.
24/7 Support
Provide round-the-clock customer support, automating responses to common questions and queries.
Plug-and-Play Integration
Easily integrate the platform with your existing tech stack for a seamless experience.

Additional features

Human-like Conversations
AI-powered conversations that simulate human-like interactions, moving away from rigid, scripted responses.
Omnichannel Support
Integrate and deploy your chatbot across multiple communication channels to ensure consistent service.
FAQ Module
Pre-designed modules to ensure accurate responses to frequently asked questions.
Integration with Service Tools
Works well with other tools like Mobile Service Cloud and Customer Data Platform.
Self-Service Functionality
Allow customers to resolve their issues independently without the need for human intervention.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

13
Countries served
13
Interface languages
11
Billing currencies

Available in

AfricaAsiaBelgiumBelgiumDenmarkFranceGermanyItalyNetherlandsSpainSwedenUnited KingdomNorth America

Interface languages

EnglishEnglishNederlandsFrançaisDanskFrançaisDeutschItalianoNederlandsEspañolSvenskaEnglishEnglish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW

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