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Convert

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Software Status:Active

About Convert

Convert is a complete revenue AI software from Oriserve.com designed for BFSI teams that need measurable impact, rock-solid compliance, and fast time to value. It combines early-stage collections (0–30 DPD) with empathetic automation, payment plan negotiations and PTP confirmations, and proactive renewal outreach with personalized offers so that organizations can manage and improve revenue streams effectively. The platform also supports churn prediction and retention strategies as well as personal loan qualification and pre-approval processes. Key capabilities: empathetic automation payment plan negotiations proactive outreach churn prediction personal loan qualification Best for: BFSI teams that need to improve collection processes and customer retention strategies.

Convert Details

Vendor
Oriserve.com
Year Launched
2017
Location
Oriserve, C 15, Block C, Sector 3, Noida, Uttar Pradesh, India. Pin- 201301
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English
Users
1. Marketing Managers, 2. Sales Representatives, 3. Customer Service Agents, 4. Lead Generation Specialists.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality, Real Estate, Manufacturing, Marketing
Tags
Conversational Marketing Platform, Conversational AI Platform, Lead Generation, Sales Force Automation

Convert's In-App Market Place

Does Convert have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), BRL (R$), RUB (₽), KRW (₩), TRY (₺), ZAR (R)

Pros & Cons

  • • Great integration with social messaging applications: The chatbot integrates well with social platforms, offering valuable benefits for customers.
  • • Quick to train and modify: The software is user-friendly and can adapt to new scenarios based on changing market conditions.
  • • Easy flow building and deployment: Organizes project management efficiently, making it easier to build and deploy automation.
  • • High speed and timely resolution: Provides quick responses for customer support and delivers prompt issue resolutions.
  • • Proven added value: Many users report that the software provides significant value in improving customer service and engagement.
  • • Customer service support: 24/7 phone support and live chat with a responsive team, offering helpful resources like webinars, documentation, and knowledge base articles.
  • • Limited functionality with attachments: Some users report that the system cannot read attachments and screenshots, limiting its capabilities in certain scenarios.
  • • Slow customer service response times: A few users noted slower-than-expected response times from customer support, especially during setup.
  • • Lack of documentation: Some users struggled with the lack of clear documentation for developers, making the setup and troubleshooting process challenging.
  • • Delay in deploying certain features: There were instances where the deployment of specific features and documents took longer than anticipated.
  • • Complexity in AB testing execution: While the tool offers AB testing features, some users found it difficult to execute them as planned due to setup issues.

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