About Cooby
Cooby is a productivity and integration platform designed to help businesses manage customer communication more efficiently through messaging channels, especially WhatsApp.
Cooby Details
Vendor
Cooby
Year Launched
N.A
Location
Cooby123 Main StreetSan Francisco, CA 94105
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, Portuguese, Portuguese
Users
Administrators, Project Managers, Developers, Quality Assurance Testers, Business Analysts
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Transportation, Technology, Government
Tags
Integration
Cooby's In-App Market Place
Does Cooby have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N.A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($)
Pros & Cons
- Stops the nightmare of sales reps manually typing chat notes into the CRM for hours every day.
- Customers actually reply to WhatsApp messages way faster than they ever do with cold emails or calls.
- It puts all the lead info right in the chat screen so you aren't constantly flipping between tabs.
- Managers can finally see what's happening in private chats without having to hover over a rep's shoulder.
- Set up is so simple that teams can usually start closing deals with it in under 15 minutes.
- Since it relies heavily on WhatsApp Web, it might not be the best fit for purely mobile-first teams.
- If your team doesn't already use HubSpot or Salesforce, setting up custom webhooks can be a bit technical.
- Pushing too many WhatsApp messages could potentially annoy customers who prefer keeping their personal apps for private use.
- You are at the mercy of WhatsApp's own updates, which could occasionally break how the browser extension looks.
- Smaller startups might find the cost of a dedicated WhatsApp CRM tool hard to justify early on.