About
A retail management and Point of Sale (POS) system for single or multi-store businesses. It provides inventory control, customer management, sales reporting, and integrates with e-commerce platforms and accounting software.
Counter Intelligence by Kudos Solutions is a retail management system designed for businesses in Australia and New Zealand. It combines Point of Sale (POS) functionality with back-office management for inventory, customers, and staff. The system supports both single-store and multi-store chains, offering features like sales processing, laybys, loyalty programs, and integrated payments. Key capabilities include detailed inventory control, customer relationship management, and comprehensive reporting on sales, margins, and shrinkage. The software can be deployed on-premise or hosted on the Microsoft Azure cloud. It integrates with major e-commerce platforms like Shopify and Magento 2, as well as accounting software such as Xero, to create a unified retail solution. Support is provided via a remote support utility, and training is also available. Pricing information is not publicly available and requires direct contact with the vendor.
Pros & Cons
- Offers a comprehensive suite of retail management features, including POS, inventory, and customer loyalty.
- Integrates with popular e-commerce platforms like Shopify and Magento 2.
- Syncs data with accounting software such as Xero.
- Supports both on-premise and cloud-based deployment on Microsoft Azure.
- Provides specific features for fashion and apparel retailers to manage style, color, and size variants.
- Pricing is not published on the website and requires a direct inquiry.
- The user interface appears dated based on website screenshots.
- The company and product seem focused on the Australasian market, which may not be suitable for global retailers.
Features
Key features
Processes retail sales with features like loyalty programs, gift cards, laybys, customer orders, and integrated EFTPOS.
Tracks stock levels, identifies top and low performers, manages brand and supplier performance, and provides reorder recommendations.
Manages customer data, tracks buying frequency and dollar spend, and supports loyalty programs and targeted marketing.
Provides detailed reports on sales, margins, stock turns, shrinkage, and salesperson performance.
Connects with platforms like Shopify and Magento 2 to sync products, pricing, and inventory between physical and online stores.
Syncs end-of-day totals, customer sales, and inwards goods with accounting systems like Xero.
Additional features
Offers a flexible, customizable touch screen interface (CI Serve) for tablets or POS terminals.
Can be hosted on the Microsoft Azure platform for cloud-based database management.
A cloud-based reporting system to access key performance indicators on mobile devices.
Manages data across a chain of stores with real-time updates for sales, stock, and customer information.
Designs and prints price labels with barcodes, which can be automated when receiving stock.
Manages products with style, color, and size variants using a dynamic matrix.
Handles customer orders, back-ordering, quotations, and invoicing directly from the system.
Tracks individual salesperson performance, hours worked, and customer conversion ratios.
Pricing
Countries & Languages
Available in
Interface languages
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About
A retail management and Point of Sale (POS) system for single or multi-store businesses. It provides inventory control, customer management, sales reporting, and integrates with e-commerce platforms and accounting software.
Details
In-App Market Place
Does have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Offers a comprehensive suite of retail management features, including POS, inventory, and customer loyalty.
- Integrates with popular e-commerce platforms like Shopify and Magento 2.
- Syncs data with accounting software such as Xero.
- Supports both on-premise and cloud-based deployment on Microsoft Azure.
- Provides specific features for fashion and apparel retailers to manage style, color, and size variants.
- Pricing is not published on the website and requires a direct inquiry.
- The user interface appears dated based on website screenshots.
- The company and product seem focused on the Australasian market, which may not be suitable for global retailers.
's Support Options
Contact
02 8459 2009Documentation
https://www.kudos.net.au/page/support's Alternatives
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