Craver logo

Craver

by Craver Solutions · Since 2017
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorCraver Solutions
Year launched2017
StatusActive
Location685 Centre Street South, 1900, Calgary, AB T2G 5P6, CA
Countries servedGlobal
Languages9
Integrations6+
Free tierN/A
Free trialN/A
Contact salesN/A

About Craver

Craver is a mobile application software from Craver Solutions that serves coffee shops and quick-service restaurants (QSRs). It provides features such as a Help Center, Merchant Portal, and a dedicated Mobile App so users can effectively engage with their customers. The platform is designed to increase sales by offering custom-branded apps and online ordering systems, with reported sales boosts of up to 40%. Additionally, Craver supports great integrations with leading service providers, ensuring a smooth operational use for users. Key capabilities: Help Center Merchant Portal Coffee Shop Support Restaurant Integration Mobile Application Best for: coffee shop and QSR owners that need to improve customer retention and simplify ordering processes.

Craver by Craver Solutions is a specialized order management platform tailored for restaurants, cafés, and quick-service businesses looking to streamline their mobile ordering, loyalty, and customer engagement operations. The software enables establishments to launch branded mobile apps and manage orders across pickup, delivery, and dine-in services. Its core aim is to create a seamless ordering experience while offering businesses full control over their digital storefronts. Key features include mobile app customization, real-time order management, loyalty program integration, and third-party delivery coordination. Craver’s interface is sleek, intuitive, and designed with a modern aesthetic. It emphasizes usability for both customers and business operators. On the customer-facing side, Craver apps feature clear menus, smooth navigation, and secure checkout processes. For business users, the back-end dashboard is equally accessible, offering clear insights into orders, app performance, and customer data. Navigation is menu-driven and well-labeled, which reduces the learning curve for new users. Restaurant staff can quickly process orders, view real-time updates, and configure menus without extensive technical training.

Pros & Cons

Pros
  • Offers custom-branded apps and online sites, reinforcing the restaurant's identity.
  • Utilizes loyalty programs and personalized engagement to encourage repeat business.
  • Seamless POS integration and self-service kiosks reduce manual work and optimize staff allocation.
  • Features like add-ons and profitable product suggestions aim to increase average order size.
  • Provides convenient, frictionless ordering and personalized interactions.
Cons
  • Restaurants are reliant on Craver's platform for their online ordering and engagement.
  • While not explicitly stated, custom solutions and comprehensive platforms often come with associated costs.
  • Although POS integration is highlighted, the extent of other third-party integrations might be limited to specific systems.
  • Setting up a custom-branded app and integrating with existing systems might require an initial time investment.

Features

Key features

Custom Branded Mobile Apps

Allows restaurants to have their own fully customized mobile ordering app with their branding (colors, logos, images, wording), enabling a direct and personalized ordering channel for customers. This helps in building brand recognition and customer loyalty.

Customer Engagement & Loyalty Programs

Facilitates deeper customer connections through personalized push notifications, loyalty programs with redeemable points, and analytics on customer behavior. This aims to increase repeat orders and foster a loyal customer base.

Seamless POS Integration

Orders placed through the app or online ordering site are directly sent to the restaurant's existing Point of Sale (POS) system. This eliminates manual re-entry of orders, streamlining operations and reducing errors.

Increased Average Order Size Tools

Provides functionalities like suggested add-ons, substitutions, meal deals, and profitable product promotions within the ordering flow. This helps restaurants upsell and cross-sell, maximizing revenue per order.

Frictionless Online Ordering (Web & Mobile)

Offers a smooth and intuitive ordering experience across both custom-branded mobile apps and online ordering websites, ensuring customers can easily browse menus, customize items, and complete orders quickly from any d

Additional features

Custom Branded Mobile Apps

Restaurants get their own mobile app customized with their colors, logos, images, wording, and style, appearing on customers' phones.

Online Ordering Sites

Provides a website for online ordering that matches the restaurant's brand, allowing customers to order directly from their computer or mobile browser.

Customer Engagement & Loyalty Programs

Enables building relationships with customers through push notifications, loyalty programs, and personalized experiences, rewarding repeat business.

Push Notifications

Allows restaurants to send personalized messages, specials, coupons, and new menu item highlights to customers via their app.

Loyalty Programs

Incentivizes loyal customers with points-based rewards that can be redeemed for discounts, free items, or merchandise.

Analytics and Reporting

Provides insights into customer behaviors to help personalize experiences and understand ordering patterns.

Frictionless Ordering

Offers a smooth and easy ordering experience for customers through both mobile apps and online ordering sites.

Menu Modifications

Allows customers to easily make modifications to menu items as they order.

Add-Ons & Substitutions

Enables suggesting additional items (drinks, sides, desserts) or allowing substitutions to increase order value.

Promote Most Profitable Products

Allows restaurants to set up their menu to suggest specific profitable products to customers.

Order History and Favorites

Customers can save their order histories and favorite items, making re-ordering quick and convenient.

Account Saving (Payment, Loyalty, Order History)

Customers can save their payment, loyalty, and order history information for faster checkout.

Seamless POS Integration

Orders are directly sent to the restaurant's existing Point of Sale system, eliminating manual entry.

Delivery Integrations

Allows integration with delivery aggregators to manage deliveries for orders placed through the app.

Branded Self-Service Kiosks

Provides self-serve ordering kiosks customized with the restaurant's branding, freeing up staff for other tasks.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Reach
USD 212/mo
billed monthly
Grow
USD 297/mo
billed monthly
Engage
USD 425/mo
billed monthly

Countries & Languages

Global
Countries served
9
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY

No reviews yet

Be the first to drop a review

Alternatives to Craver

TradeDepot logo

TradeDepot

TradeDepot is a B2B e-commerce platform from TradeDepot [designed for manufacturers and retailers to connect].…

The Folklore Connect logo

The Folklore Connect

The Folklore Connect is a connection platform from The Folklore that supports collaboration between fashion…

Sylvia logo

Sylvia

Sylvia is a content management software from Sylvia that assists in managing digital assets. It…

Sitecore OrderCloud® logo

Sitecore OrderCloud®

Sitecore OrderCloud® is a cloud-based e-commerce platform from Sitecore that enables businesses to manage their…

SideUp Platform logo

SideUp Platform

SideUp Platform is a software from SideUp designed to improve user engagement and simplify collaboration…

Myles Pudo logo

Myles Pudo

Myles Pudo is a logistics software platform from Myles Pudo that improves the online shopping…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with Craver

Compare any two tools →
TradeDepot logo
TradeDepot
Order Management
0.0
The Folklore Connect logo
The Folklore Connect
eCommerce
0.0
Sylvia logo
Sylvia
Inventory Management
0.0
Sitecore OrderCloud® logo
Sitecore OrderCloud®
Order Management
0.0