Crew logo

Crew

by Speramus · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorSperamus
Year launched2015
StatusActive
LocationUnited States
Countries servedGlobal
Languages5
Integrations1+
Free tier
Free trial
Contact salesYES

About Crew

Crew is a digital workplace software from Speramus that helps organizations manage operations across broadly distributed teams. It combines team communication, task management, and labor improvement so companies can effectively enable their frontline employees. With the Crew App and Command Center, users gain instant access to vital information and insights, allowing for better decision-making. The platform supports reliable task management specifically designed for frontline workers, enabling organizations to coordinate efforts at scale. Key capabilities: Crew App Command Center Team Communication Labor improvement Task Management Best for: organizations with frontline employees that need effective communication and operational management.

Crew, developed by Speramus, Inc. and now part of Square, is a team communication platform designed to bridge the gap between frontline employees and management. Its primary goal is to provide a seamless and unified platform for communication, scheduling, task management, and operational updates, ensuring that frontline workers remain connected with their organizations. With its focus on empowering distributed workforces, Crew addresses the unique challenges faced by industries where employees often lack access to traditional office communication tools. This platform’s features and design make it particularly suited to organizations that rely heavily on real-time updates and dynamic team coordination. Crew’s core functionality revolves around ensuring clear and efficient communication between frontline workers and enterprise management. The platform provides tools for real-time messaging, enabling direct communication through group chats and individual messages. This feature is critical for industries with fast-paced environments, where instant updates and collaboration are necessary for operational efficiency.

Pros & Cons

What users like
  • +Easy for new team members to start and integrate.
  • +Roles can be assigned, apps integrated, and communication is clear.
  • +Reward system with stars to celebrate teammates is a nice touch.
  • +Very user-friendly, easy to organize, and separate from personal phone.
  • +Mobile-friendly application available on the go.
  • +Easy to get answers through contact or app itself.
  • +Mass messaging feature is loved by the crew.
What users flag
  • Introductory messages sent to the whole group can be embarrassing.
  • Late PM messaging feedback from staff, similar to group texts.
  • Task assignments for recurring tasks are difficult to edit.
  • Challenging to use for scheduling with various job roles and departments.
  • Notorious for sending too many annoying notifications.
  • Shift schedules not available to view on the app.

Features

Key features

Digital Workplace
Real-time communication and information access for frontline workers.
Task Execution
Robust task management with templates and assignment tools.
Administration & Analytics
Command Center for insights, reporting, and management at scale.
Compliance
Advanced controls, content filtering, and role-based permissions.
Integrations
Seamless connections with scheduling, reporting, and communication tools.

Additional features

Digital Workplace
Real-time communication and information access for frontline workers.
Task Execution
Robust task management with templates and assignment tools.
Administration & Analytics
Command Center for insights, reporting, and management at scale.
Compliance
Advanced controls, content filtering, and role-based permissions.
Integrations
Seamless connections with scheduling, reporting, and communication tools.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
15
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇭🇰HKD🇳🇿NZD🇸🇬SGD

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