Crisisworks logo

Crisisworks

by Datalink Internet Systems · Since 1998
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Active1+ countriesCloudOn-premise
Quick facts
VendorDatalink Internet Systems
Year launched1998
StatusActive
Location6/607 Bourke St Melbourne, Victoria 3000
Countries served1+
Languages8
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Crisisworks

Crisisworks by Intermedix is a comprehensive incident management software designed to help organizations effectively respond to and manage crises.

Crisisworks is an emergency management and incident response platform built to help organisations, municipalities, and agencies coordinate, communicate, and act when critical events occur. It brings together tools for tracking incidents, managing resources, and sharing information across teams so everyone has a clear understanding of what is happening and what needs to be done. Users can log and visualise emergencies in real time, assign tasks, monitor response progress, and keep stakeholders updated with accurate situational awareness. The platform supports notification and alerting features that let leaders send warnings or updates to staff or the public through multiple channels, and it keeps detailed records and audit trails that help with post-event review and compliance. Designed to be flexible, Crisisworks can adapt to different types of incidents from natural disasters to security events, business continuity issues, or public safety operations, and because it’s browser based and cloud hosted, teams can access it from desktops or mobile devices when they are in the field.

Pros & Cons

Pros
  • Allows for seamless communication and coordination among multiple agencies and stakeholders
  • Offers customizable tools for data collection and analysis
  • Facilitates efficient resource allocation and deployment during crises
  • Enhances overall situational awareness and decision-making capabilities
  • Mobile access keeps field users connected and informed.
Cons
  • Implementation and configuration may require planning, especially for complex environments.
  • Pricing is typically not publicly listed, so accurate budgeting requires direct engagement.
  • Users may need training to take full advantage of all features.
  • Integration with legacy or specialised systems may require custom work.
  • Smaller organisations with basic needs may find some features more than necessary.

Features

Key features

Incident & Crisis Management

Centralises tracking and response to emergencies with structured workflows and status updates.

Resource & Task Coordination

Helps assign tasks, track resources and manage team activity during critical events.

Situation Reporting

Lets users capture and share real-time situation reports to enhance awareness and decision making.

Communication Tools

Supports internal messaging, alerts and notifications to keep teams informed.

Dashboards & Analytics

Provides visual dashboards to monitor incidents, resource use, operational status and performance.

Additional features

Risk & Hazard Assessment

Helps identify and catalogue risks, vulnerabilities or hazards before they escalate.

Mobile Access

Enables responders and staff to access incident information and contribute updates from mobile devices.

Integration with External Systems

Connects with GIS, email and other tools to streamline data flow.

After-Action Reporting

Captures logs and outcomes for lessons learned, audits and future planning.

Customisable Workflows

Lets organisations tailor response processes and templates to match their protocols.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
8
Interface languages
8
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishPortugueseFrenchGermanItalianJapaneseChinese

Billing currencies

🇺🇸USD🇦🇺AUD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇳🇿NZD🇯🇵JPY🇸🇬SGD

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