CRM_A logo

CRM_A

by CRM_A, LLC · Since 1989
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Active1+ countriesCloud
Quick facts
VendorCRM_A, LLC
Year launched1989
StatusActive
Location8000 Weston Parkway, Cary, NC 27513, USA
Countries served1+
Languages1
Integrations3+
Free tier
Free trial
Contact salesYES

About CRM_A

CRM_A is a credit management software from CRM_A, LLC that serves financial institutions by integrating credit risk expertise, quantitative analysis, and technology. It includes features such as Allowance Leader for comprehensive CECL solutions, CRM_A Credit Leader® for underwriting, and risk grading and workflow management so users can effectively manage credit risk. The platform aims to support community banks in making informed decisions and improving profitability through reliable analytic capabilities. Additionally, it provides insights into executive leadership and company operations, establishing a strong foundation for financial institutions. Key capabilities: comprehensive CECL solution underwriting platform risk grading workflow management credit risk integration Best for: financial institutions that need reliable credit management solutions.

CRM_A positions itself as a robust, industry-leading integrator of credit risk expertise and technology, built by bankers for bankers with over three decades of success serving lenders across the United States. Their full-spectrum capability is designed to provide a truly complete view of risk, spanning from individual loans to aggregate portfolios and the total enterprise environment. This specialized approach aims to assist clients in identifying credit-risk objectives, optimizing management, and ultimately increasing their profitability through enhanced asset performance. The software suite includes core solutions like the Allowance Leader, a comprehensive CECL solution, the CRM_A Credit Leader for underwriting, risk grading, and workflow management, the CRM_A Toolbar for cash flow analysis, and the CRM_A Online Credit Manual. Deployment focuses on managing internal workflows, capturing key data points, and enhancing underwriting consistency and efficiency. Complementary services, such as Loan Review, Due Diligence, and Quantitative Solutions like Stress Testing and Loan Pricing, reinforce the predictive risk modeling capabilities transforming marketplace practices. Specific details regarding the cost and technical deployment architecture for these enterprise-level quantitative software and services are not provided publicly.

Pros & Cons

What users like
  • +Strong domain expertise in credit risk for community and regional banks ensures industry-relevant tools and workflows.
  • +Comprehensive integrated suite reduces the need for multiple disjointed software systems.
  • +Combines software and consulting services for end-to-end credit management support.
  • +Integrates with key core lending platforms, enhancing workflow efficiency and reducing errors.
  • +Provides robust tools for CECL/ALLL modeling, stress testing, and regulatory compliance.
What users flag
  • Customization of workflows may require vendor involvement, reducing user autonomy.
  • Limited mobile or tablet support, restricting on-the-go access for loan officers.
  • User interface may feel dated compared to modern SaaS solutions.
  • Reporting capabilities, while comprehensive, may require manual configuration for advanced metrics.
  • Learning curve can be steep for new users unfamiliar with banking-specific credit workflows.

Features

Key features

Risk Grading & Underwriting Workflow
Provides a consistent, institution-specific risk grading system and structured underwriting workflow to standardize credit assessments.
Credit Memo & Documentation Repository
Maintains all borrower, guarantor, and collateral documentation in a central location for easy access and audit readiness.
Pipeline & Workflow Visibility
Tracks loan and credit request progress through approval stages with automated status updates and alerts.
Cash Flow & Project Analysis (Toolbar)
Analyzes various borrower types including nonprofits, agriculture, and construction projects to ensure accurate cash flow projections.
Online Credit Manual
Offers a searchable, institution-customized policy and procedure library with audit trail for version control.
Allowance Leader (CECL/ALLL)
Provides predictive analytics, scenario testing, and regulatory disclosure tools for credit loss allowance and stress testing.
Loan Review & Due Diligence Services
Integrates consulting services with software to deliver comprehensive loan review and risk assessment support.

Additional features

Risk Grading & Underwriting Workflow
Consistent risk grading and workflow automation for underwriting.
Credit Memo & Documentation Repository
Centralized storage of credit memos, borrower, guarantor, and collateral documents.
Electronic Approvals & Audit Trail
Tracks approvals, roles, and actions to ensure compliance and accountability.
Pipeline & Workflow Visibility
Monitors loan pipeline, pending approvals, and workflow status.
Cash Flow & Project Analysis Module
Detailed cash flow analysis for multiple borrower types.
Online Credit Manual
Dynamic and searchable manual of policies, procedures, and updates.
Allowance Leader (CECL/ALLL)
Migration-based modeling, scenario testing, and regulatory reporting for credit losses.
Portfolio Stress Testing & Loan Pricing
Supports portfolio-level stress testing and loan pricing analytics.
Loan Review & Due Diligence
Software-integrated consulting for risk assessment and credit evaluation.
Core Lending System Integrations
Interfaces with LaserPro, FIS FLO, and ComplianceOne Lending.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
18
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL

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