CrossForm logo

CrossForm

by CBRE · Since 1989
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ActiveAvailable globallyCloud
Quick facts
VendorCBRE
Year launched1989
StatusActive
Location2121 North Pearl Street Suite 300 Dallas, TX 75201
Countries servedGlobal
Languages8
Integrations1+
Free tier
Free trial
Contact salesYES

About CrossForm

CrossForm is a data management software from CBRE that supports commercial real estate operations. It provides analytics, reporting, and data visualization so users can make informed decisions based on real-time insights. This platform is designed to improve the efficiency of data handling through its comprehensive suite of tools. Users can easily manage property databases, track performance metrics, and generate customized reports. Key capabilities: data integration business intelligence dashboard creation performance tracking market analysis Best for: real estate professionals that need to access and analyze property data effectively.

CBRE ServiceInsight is a powerful and comprehensive field service management solution designed to enhance facility operations while reducing occupancy costs. As a workplace command center, it enables organizations to streamline maintenance processes, manage work orders efficiently, and leverage data-driven insights for informed decision-making. The platform offers a suite of tools, including portals, mobile applications, and dashboards that provide real-time visibility into operations. Its robust architecture makes it suitable for large-scale facility management, catering to industries that require high-volume work order processing and extensive data analysis. One of the standout aspects of ServiceInsight is its user interface, which balances power with usability. The dashboards present data in a visually intuitive manner, simplifying the complexity of facility management metrics. While the system's deep functionality may require an initial learning curve, the overall navigation is relatively straightforward once users become accustomed to its structure. The inclusion of multi-language support across 14 languages further enhances its accessibility, making it a valuable tool for multinational organizations managing properties across different regions.

Pros & Cons

What users like
  • +User-Friendly: The software is user-friendly for most functions, and the public exporter option is appreciated for creating and customizing reports.
  • +Customizable: Crossform has many features and customization options.
  • +Supportive Team: The Mainstream team is helpful, friendly, and supportive, addressing concerns and frustrations professionally.
  • +Seamless Client Request System: The Client Request System was implemented seamlessly, streamlining operations.
  • +Streamlined Operation: The software helps streamline operations and is beneficial overall.
What users flag
  • Security Table Issues: Some tables in the security portion are hard to work with and not in any specific order.
  • Difficult Transition: The transition to the program was difficult, with challenges in getting up to speed and dealing with technical errors.
  • Technical Errors: Initial technical errors were frustrating, but the team has learned a lot from the experience.

Features

Key features

Workplace Command Center
This acts as a central hub, allowing for comprehensive management of all facility-related operations.
Scalable Solutions
Designed to handle the demands of various sizes of facilities, from small offices to large, multi-location enterprises.
Facility Insight
Provides data-driven understanding of how a facility is performing, enabling informed decisions.
Occupancy Cost Reduction
Tools and analytics that help optimize space usage and reduce expenses related to facility operations.
Streamlined Facility Maintenance
Simplifies and improves the efficiency of maintenance processes, from work order creation to completion.
Portal Solutions & Mobile Apps
Offers accessibility and flexibility, allowing users to manage facilities from anywhere, at any time.
Actionable Dashboards
Presents key performance indicators in a visual format, making it easy to identify trends and areas for improvement.
Advanced Dashboards & Robust Reporting
Provides in-depth analysis and reporting capabilities for detailed insights into facility performance.
Multi-Currency & Multi-Language
Supports global operations by accommodating different currencies and languages.
Seamless Integrations
Allows for easy connection with other technologies, enhancing functionality and data sharing.

Additional features

Work order management (processing over 7.5 million annually)
Efficiently handles and tracks maintenance requests.
Facility maintenance process streamlining
Optimizes workflows to improve the speed and effectiveness of maintenance tasks.
Facility efficiency enhancement
Improves the overall performance of facility operations.
Data and Analytics
Advanced dashboards: Provides detailed visual representations of facility data.
Robust reporting
Generates comprehensive reports for in-depth analysis.
Facility insight
Offers deep understanding of facility performance metrics.
Occupancy cost analysis
Evaluates and optimizes expenses related to facility space.
Powerful, intuitive interface
Easy-to-use platform for efficient management.
Portal solutions
Web-based access for convenient management.
Mobile apps
Enables on-the-go management from mobile devices.
Multi-language platform (14 languages)
Supports a global user base.
Global usage (100k+ active users)
Demonstrates widespread adoption and usability.
Highly scalable solutions
Adapts to the needs of growing organizations.
Seamless integrations with other technologies
Connects with existing systems for enhanced functionality.
Management of over 1 Billion square feet of property
Indicates the system's capacity to handle large-scale operations.
Multi-currency support
Facilitates financial transactions in various currencies.
Global platform
Designed for use in diverse geographical locations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
19
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇰🇷KRW🇳🇿NZD🇸🇬SGD🇭🇰HKD🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL

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