CrossHero

Additional features

Reporting & Analytics

Implied by "visibility of your business," this likely includes reporting features to track key metrics.

Communication Tools

While not explicitly mentioned, managing customers and memberships suggests some form of communication tools.

Multi-Device Access

Compatible with various devices.

Membership Subscriptions

This feature allows fitness businesses to create and manage different membership plans. This includes defining the terms of each plan (e.g., duration, price, included services), setting up recurring billing schedules, and tracking active subscriptions. It also likely includes options for offering trial memberships or promotional discounts.

Renewals

This automates the process of renewing memberships. The system can send reminders to members about upcoming renewals, process renewal payments, and update membership statuses. This helps maintain a consistent revenue stream and reduces administrative overhead.

Invoicing

This feature enables the creation and management of invoices for memberships, services, or products. It likely includes options for customizing invoices, sending them to customers (electronically or physically), tracking payment status, and generating reports on outstanding invoices.

Payment Processing

This allows fitness businesses to accept payments from customers. This often involves integrating with payment gateways to process credit card payments, debit card payments, or other forms of electronic payment. It may also include features for managing refunds or handling declined payments.

Class Scheduling

This feature allows fitness businesses to create and manage their class schedules. This includes setting class times, assigning instructors, specifying class capacity, and publishing the schedule to members. It may also include features for managing waitlists or handling cancellations.

Reservation Management

This allows members to reserve spots in classes or book other services (e.g., personal training sessions, facility rentals). The system typically manages availability, sends confirmations, and handles cancellations or rescheduling.

Workout Creation

This feature enables fitness businesses or trainers to design and create workout plans for their clients. This could involve choosing exercises from a library, specifying sets, reps, and rest times, and adding instructions or notes.