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Software Status:Active

About CRS

CRS is a management software from Computer Repair Shop Software designed for computer repair businesses. It provides inventory management, customer tracking, and invoicing capabilities so repair shops can efficiently manage their operations. The software allows users to keep track of parts, monitor customer interactions, and generate invoices easily. CRS includes features such as work order management, ticket tracking, and point of sale integration to help improve workflow. Additionally, it supports reporting tools to analyze business performance. Key capabilities: inventory management customer tracking invoicing work order management reporting tools Best for: computer repair shops that need to manage repairs and track customer interactions effectively.

CRS Details

Vendor
Computer Repair Shop Software
Year Launched
2010
Location
United Kingdom
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese.
Users
Designed for computer shops, cell phone stores, and technicians, it helps track repair tickets, generate hardware/software test reports, manage appointments, monitor awaited payments, and more.
Industries Served
Computer Repair Shops, IT Technicians, Mobile & Cell Phone Repair Shops, Electronics Repair, Retail Technology Services
Tags
CMMS, Computer Repair Shop, Facility Management, Oracle

CRS's In-App Market Place

Does CRS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

GBP (£)

Pros & Cons

  • Intuitive and Scalable: Users find the software easy to understand and adaptable for growing businesses.
  • Customizable Architecture: The software's architecture is well-built, allowing for customizations to fit specific needs.
  • Comprehensive Feature Set: Offers a wide range of features including repair tracking, POS, inventory, asset management, calendar, and more.
  • Excellent Customer Support: Users praise the responsive and helpful customer support, highlighting quick bug fixes and assistance.
  • Locally Hosted Option: On-premises hosting provides data ownership and addresses data privacy concerns (GDPR).
  • Limited Platform Compatibility: The software is primarily designed for Windows, with limited direct support for other platforms like Mac (though workarounds like Bootcamp exist). A web interface is planned for broader compatibility in the future.
  • User Interface Aesthetics: While functional, the user interface is described as not being the "prettiest," suggesting it may prioritize functionality over visual appeal.
  • Potential for Minor Bugs: As with any software, some minor bugs are mentioned, though these are typically addressed quickly by support.
  • Card Machine Integration: One user wished for direct integration with card machines for payment processing.
  • Starter Pack Limitations: The starter pack may have limitations, such as the number of users allowed, according to one review.

CRS's Support Options

CRS's Alternatives