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CSP Control Center

by Spektra Systems · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorSpektra Systems
Year launched2016
StatusActive
LocationRedmond 2205 152 ND Ave NE, Redmond, Redmond, Washington 98052, USA
Countries servedGlobal
Languages1
Integrations4+
Free tierN/A
Free trialN/A
Contact salesN/A

About CSP Control Center

CSP Control Center is a network management software from Spektra Systems that provides tools for monitoring and controlling cloud service providers. It combines real-time analytics, multi-cloud management, and customizable dashboards so users can efficiently oversee their cloud infrastructure. The software supports various cloud platforms, allowing for centralized management across different environments. It includes features for performance monitoring, resource allocation, and security compliance, making it suitable for organizations managing complex cloud operations. Key capabilities: real-time analytics multi-cloud management customizable dashboards performance monitoring security compliance Best for: IT administrators and cloud managers that need to monitor and control multi-cloud environments effectively.

**CSP Control Center (C3)** by Spektra Systems is a specialized billing and invoicing solution crafted specifically for Microsoft Cloud Solution Provider (CSP) partners. Designed to streamline the complexities of managing Microsoft CSP subscriptions, C3 automates billing, invoicing, and pricing, ultimately reducing manual effort and enhancing operational efficiency. With features that cater to both direct distributors and indirect resellers, it empowers CSP partners to manage their cloud business seamlessly. From custom pricing options to integration with multiple payment gateways, C3 is a comprehensive tool that simplifies financial operations while providing deep insights into billing data. The **user interface** of CSP Control Center is a key strength, reflecting modern design principles and a focus on usability. Its clean, intuitive layout ensures that users can navigate the platform with ease, even those with limited technical knowledge. One standout aspect of the UI is its customization capability. CSP partners can white-label the interface, adding their branding and creating a self-service marketplace for their customers. This marketplace allows end users to independently manage their subscriptions, enhancing customer autonomy and reducing the workload for CSP partners.

Pros & Cons

Pros
  • Ease of Use: Many reviewers highlight the user-friendly interface and overall simplicity of the platform.
  • Customer Self-Service Portal: Customers can manage their own licenses and billing information, reducing workload for the provider.
  • Flexibility: The platform allows for customizing plans for each client and adding partner products.
  • Integrations: Integrates with popular accounting and payment processing tools like Xero, Stripe, ConnectWise PSA, and authorize.net.
  • Customer Support: Reviewers praise the responsiveness and helpfulness of the CSP Control Center team.
  • Value for Money: Several reviewers feel the platform offers good value considering its features and ease of use.
Cons
  • Limited Functionality: While praised for ease of use, some reviewers mention it may lack some advanced features.
  • Manual Updates: Product catalogs may require manual updates and QuickBooks token renewal can be a recurring task.
  • Cost: The flat rate of $349 per month might be expensive for smaller businesses compared to some alternatives.

Features

Key features

1. Pure-play Billing Automation

Manages billing for Microsoft CSPs, including invoicing, payments, and subscriptions.

2. Customer Self-Service Portal

Empowers customers to manage their cloud resources and subscriptions independently.

3. Custom Pricing & Markups

Allows partners to define custom pricing and markups on Microsoft offerings and bundle products/services.

4. Marketplace for End Customers

Provides an online marketplace where customers can purchase and manage cloud resources directly.

5. NCE Management

Supports Microsoft's New Commerce Experience (NCE) for license management, pricing, and promotions.

6. Subscription Coterminosity

Enables aligning subscription renewal dates for easier invoicing.

7. Modern User Interface

Offers an intuitive and user-friendly interface accessible across devices.

8. Integrations

Integrates with various accounting software, PSA tools, and payment gateways.

9. World-Class Design

Provides an easy-to-navigate and visually appealing user experience.

Additional features

1. Shop Experience

Streamlined shopping cart experience for partners and customers.

2. Pricing & Custom Offers

Define custom pricing, sell third-party products, and create combo plans (usage-based and licenses).

3. Integrated Payments

Collect and settle payments easily with various payment gateway integrations.

4. Automated Invoicing

Generate invoices for all sales based on entitlement levels.

5. Extensive Reporting

Provides detailed reports across various parameters for analysis.

6. Modern Interface

Simple yet powerful UI available on all devices with white-labeling options.

7. Extensive Billing APIs

Enables integration with other business systems.

8. PSA Integrations

Integrates with professional services automation tools.

9. Accounting Integrations

Integrates with accounting software like QuickBooks and Xero.

10. GDPR & SOC Compliant

Ensures data security and compliance with regulations.

11. Innovation First

Focuses on continuous improvement and adding new features.

12. Global Partner Base

Serves a worldwide network of Microsoft CSP partners.

13. 24*7 Support

Provides round-the-clock customer support.

14. Intuitive Design

Offers a user-friendly and easy-to-navigate interface.

15. NCE License Management

Enables self-service management of NCE licenses (purchase and existing licenses).

16. NCE Price Management

Automates NCE price updates and allows creating custom plans with accurate pricing.

17. License SKU Upgrade

Allows upgrading existing subscriptions to add more licenses or higher product SKUs.

18. NCE Promotions

Supports applying NCE promotions at account or custom levels.

19. NCE Invoicing

Ensures accurate invoicing for NCE subscriptions and avoids revenue leakage.

20. Subscription Coterminosity

Aligns subscription renewal dates for streamlined invoicing.

21. NCE Scheduling

Allows scheduling changes to subscriptions, including number of licenses, billing terms, and SKUs.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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