About CTARS
A cloud-based client management system for Australian NDIS and OOHC care providers. It helps manage clients, budgets, forms, invoicing, incidents, medication, and reporting from a single dashboard.
CTARS is a cloud-based client management software specifically designed for Australian care providers operating under the National Disability Insurance Scheme (NDIS) and in Out-of-Home Care (OOHC). Founded in 2009, the platform aims to streamline workflows for clinicians and human services staff. Core capabilities include comprehensive client management, NDIS budget tracking, custom form building, incident and medication management, and reporting. It operates as a web-based application, accessible from any device with an internet connection. Pricing is tiered per active client per month, with a free tier for administrative-only clients and a one-time setup fee. CTARS offers integrations with accounting software like Xero and MYOB. Support is provided via phone and email during Australian business hours.
Pros & Cons
- Specifically designed for the Australian NDIS and OOHC regulatory environments.
- Flexible pricing model based on the number of active clients and service level.
- Cloud-based platform accessible from any web browser without installation.
- Offers a free trial to evaluate the software with sample data.
- Integrates with common accounting and rostering software like Xero, MYOB, and Easy Employer.
- A minimum monthly license cost of $110 AUD applies.
- Requires a one-time initial setup fee starting from $2,500 AUD.
- Does not have a dedicated native mobile app for iOS or Android.
- The initial contract period is a minimum of 12 months.
Features
Key features
Manage disability services and out-of-home care clients from a central dashboard, including needs monitoring and goal tracking.
Track NDIS participant budgets, manage spending, and generate reports on funding status.
Build custom forms and generate reports on demand or on a schedule to meet operational and legislative requirements.
Log and report on incidents, manage medication schedules, and receive alerts for missed or incorrect administration.
An optional add-on to streamline payment claims for NDIA-managed participants directly from the software.
Additional features
Manage client scheduling, billing, and invoicing across multiple service streams.
Store all client-related documents, forms, and media in a centralized, secure, ISO 27001 certified system.
Configure user roles and permissions to ensure staff only access information relevant to their role.
Receive automatic notifications for important events, such as missed medication.
Set, capture updates, and monitor client goals to measure outcomes and demonstrate value.
Pricing
Monthly plans
- Add potential or admin only clients
For potential or admin only clients before services are delivered.
Source: vendor pricing page →- For clients receiving support coordination or plan management services
Per client per month.
Source: vendor pricing page →- Community-based support
- Day programs
- Foster care
- Respite
- In-home sleep over support
- Allied health
Per client per month. For community-based support, day programs, foster care, respite, in-home sleep over support and allied health.
Source: vendor pricing page →- Full-time or temporary accommodation with on-duty staff
Per client per month. Suitable for clients where you're providing full-time or temporary accommodation with on-duty staff.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About CTARS
A cloud-based client management system for Australian NDIS and OOHC care providers. It helps manage clients, budgets, forms, invoicing, incidents, medication, and reporting from a single dashboard.
CTARS Details
CTARS's In-App Market Place
Does CTARS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Add potential or admin only clients
For potential or admin only clients before services are delivered.
Source: vendor pricing page →- For clients receiving support coordination or plan management services
Per client per month.
Source: vendor pricing page →- Community-based support
- Day programs
- Foster care
- Respite
- In-home sleep over support
- Allied health
Per client per month. For community-based support, day programs, foster care, respite, in-home sleep over support and allied health.
Source: vendor pricing page →- Full-time or temporary accommodation with on-duty staff
Per client per month. Suitable for clients where you're providing full-time or temporary accommodation with on-duty staff.
Source: vendor pricing page →Accepted Payment Currencies
AUD
Pros & Cons
- Specifically designed for the Australian NDIS and OOHC regulatory environments.
- Flexible pricing model based on the number of active clients and service level.
- Cloud-based platform accessible from any web browser without installation.
- Offers a free trial to evaluate the software with sample data.
- Integrates with common accounting and rostering software like Xero, MYOB, and Easy Employer.
- A minimum monthly license cost of $110 AUD applies.
- Requires a one-time initial setup fee starting from $2,500 AUD.
- Does not have a dedicated native mobile app for iOS or Android.
- The initial contract period is a minimum of 12 months.
CTARS's Support Options
Email Address
support@ctars.com.auContact
1300 282 777CTARS's Alternatives
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