CUAlert

CUAlert is a cloud-based emergency notification and communication platform designed to help credit unions and other organisations protect employees and members by delivering urgent messages quickly during emergencies. Developed by E Space Communications, the software enables organisations to communicate with staff regardless of their location, whether they are working in an office, attending meetings, serving customers at a branch, travelling, or working remotely. Its key features include multi-channel emergency notifications through email, telephone calls, text messages, and optional desktop pop-up alerts. Organisations can create predefined emergency alerts that can be triggered within seconds through a secure website or a toll-free telephone number, helping authorised personnel communicate quickly during high-pressure situations. CUAlert supports targeted messaging to individuals, branches, departments, locations, or customised groups, ensuring that alerts reach the relevant recipients. Administrators can manage distribution lists, organise employees into groups, assign permissions to users authorised to send alerts, and configure predefined messages for different emergency scenarios. The platform also allows employees to maintain their own contact information, helping organisations keep notification records current.