About Customer Due Diligence
Customer Due Diligence is a compliance software from Hyarchis that supports the management of customer verification processes. It combines identity verification, risk assessment, and monitoring so organizations can comply with regulations effectively. This solution helps businesses in assessing the risk associated with their customers and assists in meeting regulatory requirements efficiently. It also offers real-time monitoring capabilities and supports various customer data sources for thorough compliance checks. Key capabilities: identity verification risk assessment transaction monitoring reporting tools integration options Best for: financial institutions and businesses that need to conduct thorough customer due diligence and comply with anti-money laundering regulations.
Hyarchis Customer Due Diligence (CDD) software emerges as a formidable solution in the increasingly complex landscape of regulatory compliance, particularly for financial institutions. At its core, Hyarchis CDD is designed to automate and optimize the multifaceted processes of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. This sophisticated RegTech offering goes beyond mere data collection, providing a holistic approach to customer risk management. Its primary purpose is to ensure that organizations not only identify and verify their customers accurately but also continuously monitor their risk profiles throughout the entire customer lifecycle. The software achieves this through its state-of-the-art document processing flow, which intelligently recognizes documents, extracts critical data, cross-validates information against multiple sources, and even blurs sensitive personal data to comply with evolving privacy regulations like GDPR. This unparalleled automation capability, from initial onboarding to ongoing remediation of digital archives, positions Hyarchis CDD as an indispensable asset for institutions striving for robust compliance and operational efficiency.
Pros & Cons
- +End-to-end RegTech compliance ecosystem
- +AI-based document handling and redaction
- +Strong Office 365 and CRM integration
- +Multi-language, cloud-delivered, secure
- +Continuous monitoring reducing manual overhead
- −Pricing not transparent/custom quoting needed
- −No marketplace or modular extras visible
- −Smaller presence in non–EU markets
- −Reviews limited; mainstream rating platforms show few user insights
- −No dedicated mobile app mentioned
Features
Key features
- Automated risk profiling – Automatically analyzes and categorizes customer risk levels.
- AI-driven document processing – Extracts, validates, and redacts data from unstructured documents.
- KYC process automation – Fully automates the know-your-customer workflow to reduce manual workload.
- Regulatory compliance tracking – Continuously updates and adjusts to changing compliance requirements.
- Identity verification – Verifies customer identity using multiple trusted data points.
- GDPR-compliant data handling – Ensures storage and use of personal data aligns with current privacy laws.
Additional features
- Automated risk profiling – Dynamically scores customer profiles for risk using preset compliance logic.
- AI-driven document processing – Uses machine learning to process, classify, and extract content.
- Sensitive data redaction – Redacts personal or sensitive information (e.g., BSN numbers) in documents.
- Identity verification – Verifies identities through structured data analysis and checks.
- Document classification – Categorizes documents into structured formats from unstructured archives.
- KYC process automation – Streamlines onboarding and customer review processes through automation.
- Continuous compliance monitoring – Monitors data for regulatory changes and triggers alerts.
- GDPR-compliant archiving – Removes or anonymizes data based on retention laws.
- Full audit trail support – Maintains a comprehensive log of all changes and compliance checks.
- Office Online integration – Enables document editing via Microsoft Word, Excel, and PowerPoint online.
- Risk scoring engine – Assigns scores to customers for ongoing due diligence assessments.
- API integration – Connects with CRM and regulatory databases for streamlined data flow.
- Compliance lifecycle management – Manages compliance from onboarding through offboarding.
- Remediation workflows – Automatically identifies and resolves incomplete or incorrect data archives.
- Regulatory change management – Adapts to changing AML, KYC, CTF, and GDPR rules across countries.
- Sanction list screening – Cross-references customer data with international watchlists.
- Email and phone support – Direct communication channels for customer service.
- Web-based deployment – SaaS-based platform accessible via modern web browsers.
- English and Dutch language support – Interface and documents available in two languages.
- ISO and SOC2 certified – Certified for information security and compliance standards.
Pricing
Countries & Languages
Available in
Interface languages
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About Customer Due Diligence
Customer Due Diligence is a compliance software from Hyarchis that supports the management of customer verification processes. It combines identity verification, risk assessment, and monitoring so organizations can comply with regulations effectively. This solution helps businesses in assessing the risk associated with their customers and assists in meeting regulatory requirements efficiently. It also offers real-time monitoring capabilities and supports various customer data sources for thorough compliance checks. Key capabilities: identity verification risk assessment transaction monitoring reporting tools integration options Best for: financial institutions and businesses that need to conduct thorough customer due diligence and comply with anti-money laundering regulations.
Customer Due Diligence Details
Customer Due Diligence's In-App Market Place
Does Customer Due Diligence have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), SGD (S$), HKD (HK$), SEK (kr), NZD (NZ$), KRW (₩), ZAR (R), NOK (kr), MXN ($), BRL (R$), TRY (₺), RUB (₽)
Pros & Cons
- End-to-end RegTech compliance ecosystem
- AI-based document handling and redaction
- Strong Office 365 and CRM integration
- Multi-language, cloud-delivered, secure
- Continuous monitoring reducing manual overhead
- Pricing not transparent/custom quoting needed
- No marketplace or modular extras visible
- Smaller presence in non–EU markets
- Reviews limited; mainstream rating platforms show few user insights
- No dedicated mobile app mentioned
Customer Due Diligence's Support Options
Email Address
info@hyarchis.comContact
+31 (0) 88 007 85 00Documentation
https://www.hyarchis.com/resources/downloads/Customer Due Diligence's Alternatives
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