Customice logo

Customice

by Customice · Since 2017
No reviews yet
Active1+ countriesCloud
Quick facts
VendorCustomice
Year launched2017
StatusActive
LocationWelfenstrasse, Munich, Bavaria 81541, DE
Countries served1+
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About Customice

Customice is a customization software from Customice [designed for creating tailored experiences]. It provides user-friendly interface, reliable template library, and real-time preview so users can easily modify designs to suit their specific needs. This platform is particularly beneficial for businesses looking to offer personalized products or services to their customers. With its focus on customization, users can create unique designs quickly and efficiently, ensuring that their offerings stand out in the marketplace. Key capabilities: drag-and-drop editor template customization real-time collaboration responsive design support integration with e-commerce platforms Best for: businesses that need to provide customized products or services to improve customer engagement.

Customice is a cloud-based event configuration and booking engine tailored for the MICE (Meetings, Incentives, Conventions, Events) industry. Its user interface is sleek, modern, and highly intuitive, designed to streamline the event planning process for both hoteliers and event managers. The layout is responsive across devices, including tablets and notebooks, and integrates seamlessly into existing hotel websites. A standout feature is its widget-based configuration engine, which allows customers to visualize and customize events directly online, enhancing engagement and reducing friction in the booking process. Functionality-wise, Customice excels with its real-time availability, pricing, and booking capabilities. It supports individual and group bookings, integrates with property management systems (PMS), and offers dynamic offer and contract generation. The platform’s visualization tools—ranging from static images to 360° views and Unity3D renderings—set it apart by enabling clients to see exactly how their event will look. This not only boosts conversion rates but also shortens lead times significantly. The system also includes a booking manager for vendors to monitor and manage incoming requests, with the flexibility to adjust configurations and content in real time.

Pros & Cons

What users like
  • +The visual configurator with 3D and 360° views enhances client engagement and clarity.
  • +It integrates smoothly into existing hotel websites without disrupting design.
  • +Real-time booking and pricing reduce delays and manual coordination.
  • +Vendors can update content and pricing easily without needing developers.
  • +Automated offer and contract generation shortens the sales cycle.
  • +The platform works well across desktops, tablets, and mobile devices.
What users flag
  • Initial setup can be complex and may require technical assistance.
  • Language support is limited to English and German, restricting global usability.
  • Backend customization tools can be overwhelming without training.
  • Integration with external systems may need custom API development.
  • Pricing details are not clearly outlined, causing confusion for potential users.
  • Users depend on the vendor’s roadmap for feature updates and fixes.

Features

Key features

Online Booking
Enables direct event booking via hotel or venue websites
Configurator Widget
Embeds seamlessly into websites for event customization
Group Booking
Supports standalone or event-linked group reservations
Visual Presentation
Offers 360° images and virtual tours of event setups
Sales Support
Provides digital event folders for sales teams
PMS Integration
Syncs with property management systems for real-time updates

Additional features

Search & Overview Widget
Allows location search across hotel chains
Multi-Room Booking
Supports multi-slot and multi-day meeting configurations
Individualization
Custom widgets tailored to brand identity
Specials & Packages
Customizable flat rates and booking components
Booking Manager
Centralized dashboard for managing requests and bookings
Real-Time Availability
Displays live pricing and availability 24/7

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
1
Billing currencies

Available in

Germany

Interface languages

EnglishGerman

Billing currencies

🇪🇺EUR

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