CVoice

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About CVoice

CVoice is a communication software from TrySixtyFour that provides tools for effective collaboration and interaction. It combines voice calling, messaging, and video conferencing so teams can connect efficiently. This platform supports various devices and integrates with popular business applications, ensuring accessibility for users. CVoice is designed to facilitate remote work and improve communication across different locations. Key capabilities: voice calling messaging video conferencing device integration application support Best for: businesses and organizations that need reliable communication solutions for remote collaboration.

CVoice Details

Vendor

TrySixtyFour

Year Launched

Location

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134 USA

Deployment

Training Options

demo, account manager, community

Countries Served

All Countries.

Languages

English, Spanish, French, German, Italian, Portuguese

Users

Administrators, Accountants, Freelancers, Small business owners

Industries Served

Healthcare, Education, Finance, Retail

CVoice's In-App Market Place

Does CVoice have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

1. Call Recording: This add-on allows users to record phone calls for training

compliance

and quality assurance purposes.

2. Interactive Voice Response (IVR): IVR helps in automating customer interactions by allowing callers to interact with a computer system via voice or keypad inputs.

3. Call Queuing: This add-on helps in managing high call volumes by placing callers in a queue and playing custom messages while they wait.

4. Call Analytics: This add-on provides detailed insights into call metrics such as call duration

call volume

and call outcomes for analysis and optimization.

Pricing Options

Free trial

Free version

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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$)

Pros & Cons

Seamless integration with other Cisco collaboration tools
Streamlined billing and invoicing processes
Customizable reporting features to track payment status
Automated invoice generation for increased efficiency
Ability to set up recurring billing for subscription-based services

Limited customization options for invoice templates
Steep learning curve for new users, especially those unfamiliar with Cisco products
Slow customer support response times
Limited integration capabilities with other accounting software
High cost for small businesses or freelancers