Cxoice logo

Cxoice

by dobney.com
No reviews yet
ActiveCloudFree tier
Quick facts
Vendordobney.com
Year launchedN/A
StatusActive
LocationExcalibur House, Priory Drive, Newport, NP18 2HJ, United Kingdom
Countries servedN/A
Languages1
IntegrationsN/A
Free tierYES
Free trialNO
Contact salesYES

About Cxoice

Cxoice is a survey software platform for market research. It supports smarter data collection through visual questions, automated reporting, and AI capabilities.

Cxoice is a comprehensive survey and insight platform from dobney.com, designed to make market research more realistic and impactful. It moves beyond traditional tick-box questionnaires by offering a suite of advanced features like visual question types (stickers, card sorts), web-overlays for in-context surveys, and rich media integration including video capture and AI-powered speech-to-speech conversations. The platform is an end-to-end solution supporting online, phone (CATI), and offline research modes. It includes tools for questionnaire design, fieldwork management, and automated reporting with live-data dashboards. Cxoice is aimed at market research professionals and agencies, offering project-based use, subscriptions, and dedicated private-server solutions. While detailed pricing is not published, the platform emphasizes flexibility and advanced capabilities to capture more authentic customer feedback and behavior.

Pros & Cons

Pros
  • Offers advanced and visual question types beyond standard surveys.
  • Integrates AI, video, and speech recognition for deeper qualitative insights.
  • Supports multiple research modes including online, phone (CATI), and offline.
  • Features built-in automated reporting and live-data dashboards for quick analysis.
  • Allows questionnaire creation and testing without requiring user registration.
Cons
  • Pricing is not publicly listed, requiring contact for all plan types.
  • The user interface and advanced features may have a learning curve for new users.
  • No specific third-party software integrations are mentioned on the website.

Features

Key features

Visual Question Types

Utilizes modern, visual questions like stickers, collages, and card sorts to make surveys more engaging and intuitive.

AI, Speech, and Video Integration

Incorporates AI for simulated data and summaries, speech-to-speech chat, and video capture for deeper 'show-me' research.

Web-Overlay Integration

Allows surveys to be embedded into real online environments and websites to research customer experiences in context.

End-to-End Research Platform

A complete platform for online, phone, video, or offline research, covering questionnaire design, sample management, fieldwork, and reporting.

Instant Reporting and Analysis

Features automated analysis, live-data presentations, and dashboards with dynamic filtering for rapid turnaround of results.

Additional features

Direct-to-Screen Questionnaire Design

Create and test questionnaires directly in the browser without needing to sign up.

CATI, WATI, and VATI Support

Provides a web-based cloud solution for telephone interviewing, including web-assisted and video-assisted modes.

Project and Insight Management

Includes project-based organization for sharing documents and collaborative on-screen questionnaire design.

Offline Forms

Create no-code forms with logic that can be used standalone without a server for offline data collection.

Customer Communities

Can be integrated into a customer experience platform with community and knowledge management features.

Datastream Data Capture

Enables easy pooling of data across surveys for aggregation and deeper analysis.

Self-Administered Video Questionnaires

Allows participants to record video responses in their own time, with optional AI chat for probing.

Customizable Dashboards

Offers a report editor for full control over report design and live-data dashboards with dynamic filters.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
1
Interface languages
Billing currencies

Interface languages

English

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