Dailypoint logo

Dailypoint

by Dailypoint · Since 2005
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorDailypoint
Year launched2005
StatusActive
LocationToedt, Dr. Selk & Coll. GmbH Augustenstr. 79, Munich, Bavaria 80333, Germany
Countries servedGlobal
Languages2
Integrations
Free tier
Free trial
Contact salesYES

About Dailypoint

Dailypoint is a Customer Data Platform software from Dailypoint designed for hotels. It consolidates the hotel guests' data into one Central Profile, providing CRM, Customer Data Management (CDM), and Marketing Loyalty Program solutions. This helps hotels turn their data into actionable value and improve their CRM and loyalty programs. Dailypoint supports the collection and cleaning of guest data, enabling personalized marketing efforts and improved guest experiences. It also offers success stories and testimonials from industry leaders to showcase its effectiveness. Key capabilities: CRM CDM Marketing Loyalty Program Success Stories Testimonials Best for: hotel management teams that need to improve guest engagement and loyalty initiatives.

dailypoint™ is a comprehensive cloud-based Customer Relationship Management (CRM) solution tailored for the hospitality industry. Positioned as an "abovePMS" tool, it integrates seamlessly with existing Property Management Systems (PMS) to offer a holistic guest data management experience. By consolidating guest data from various sources, including PMS, POS systems, websites, and Wi-Fi logins, dailypoint™ creates a unified guest profile. This centralized data empowers hotels to gain deeper insights into guest preferences and behavior, enabling them to tailor their marketing efforts and enhance overall guest experiences. The platform's data cleansing processes and AI-driven insights further refine data accuracy and deliver actionable information. Key functionalities of dailypoint™ include personalized marketing tools, loyalty program builders, and booking managers. These features equip hotels with the tools to create targeted marketing campaigns, incentivize repeat business, and streamline booking processes. Additionally, the dailypoint™ Marketplace offers a range of integrated solutions to further optimize CRM and loyalty strategies. While user reviews praise the platform's customer support, there's a lack of public information regarding the specific details of the user interface and pricing structure.

Pros & Cons

What users like
  • +Robust CRM with 360° guest profiling.
  • +Seamless integration with various systems.
  • +Advanced data cleaning for accuracy.
  • +Automation saves time and boosts productivity.
  • +Scalable and modular for all hotel sizes.
What users flag
  • Complex and less intuitive interface.
  • Time-intensive setup process.
  • Requires additional training for effective use.
  • Occasional system stability issues.

Features

Key features

1. Central Data Management (CDM)
Unifies guest data across all hotel systems into a single, centralized profile.
2. Data Laundry
Cleans and standardizes guest data for better accuracy and usability.
3. AI-Driven Insights
Analyzes guest behavior to provide actionable insights for personalized marketing.
4. Loyalty Programs
Tools to build and manage guest loyalty initiatives.
5. Booking Manager
Streamlines direct bookings and integrates them with guest profiles.
6. 360° Guest Profile
Offers a complete view of guest preferences and interactions for better service.

Additional features

1. CRM functionalities (guest segmentation, personalized communication).
2. Integration with PMS, POS, websites, newsletters, and Wi-Fi systems.
3. Loyalty program management.
4. Reporting and analytics tools.
5. Data cleaning and enrichment (Data Laundry).
6. Open API for third-party integrations.
7. Marketplace for extended functionality.
8. Basic sales tracking.
9. Booking management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
22
Billing currencies

Interface languages

EnglishGerman

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇭CHF🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇿🇦ZAR🇦🇪AED🇸🇦SAR🇰🇷KRW🇭🇰HKD🇸🇬SGD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇵🇱PLN

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