About daisee
Daisee is an AI-driven analytics software from daisee that provides insights into customer interactions. It combines natural language processing, sentiment analysis, and reporting tools so organizations can better understand customer sentiment and improve service delivery. daisee analyzes conversations in real-time, helping teams identify trends and areas for improvement. The platform supports various communication channels, allowing for comprehensive analysis across multiple touchpoints. Key capabilities: natural language processing sentiment analysis reporting tools real-time analytics multi-channel support Best for: customer service teams that need to monitor and analyze customer interactions for improvement.
daisee Details
daisee's In-App Market Place
Does daisee have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥)
Pros & Cons
- High accuracy in call analysis (90%+).
- Improves agent performance and compliance.
- Scalable solution for large contact centers.
- Customizable workflow management.
- Reduces manual quality checks, saving time.
- Limited to English-based voice analytics.
- Pricing transparency may be an issue for small businesses.
- High-level setup may require technical expertise.
- Less useful for non-voice customer interactions.
- Mainly geared toward large organizations.
daisee's Support Options
Email Address
info@daisee.comContact
+61 1800 952 541