Dealer-Mate logo

Dealer-Mate

by Dealer-Mate · Since 1987
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorDealer-Mate
Year launched1987
StatusActive
Location11500 Olympic Blvd. Suite 400 Los Angeles, CA 90064
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About Dealer-Mate

Dealer-Mate is a dealership management software from Dealer-Mate that supports automotive dealerships in managing their operations. It provides inventory management, sales tracking, and customer relationship management so dealerships can improve efficiency and customer service. This platform helps users manage vehicle sales, track service appointments, and maintain customer records all in one place. Additionally, Dealer-Mate offers reporting tools for financial insights and performance analysis. Key capabilities: inventory management sales tracking customer relationship management reporting tools service appointment scheduling Best for: automotive dealerships that need a comprehensive solution for managing sales, service, and customer interactions.

Dealer-Mate is a comprehensive auto dealer management software designed to streamline various dealership operations, including sales, financing, inventory management, parts and services, and customer relationship management. Its primary purpose is to enhance efficiency and productivity by automating and integrating dealership processes, making it easier for dealers to manage their business effectively. The user interface of Dealer-Mate is intuitive and user-friendly, with a clean and organized dashboard that allows users to navigate through different modules seamlessly. The design elements are modern, and the navigation features are straightforward, making it easy for users to find and access the information they need quickly. The interface is customizable, allowing dealers to tailor it to their specific needs and preferences. In terms of functionality and features, Dealer-Mate offers a wide range of tools and capabilities that set it apart from its competitors. It includes modules for sales management, customer management, inventory management, financing, and service management. The software also integrates with various applications such as eBay and QuickBooks, providing a seamless experience for users.

Pros & Cons

What users like
  • +1. Wide Range of Features: Covers various dealership needs including F&I, inventory management, CRM, parts & service, and website integration.
  • +2. Versatility: Suitable for various dealerships like car, motorcycle, RV, and even equipment dealers.
  • +3. User-Friendly: Claims to be easy to use and bug-free.
  • +4. Integration: Integrates with QuickBooks accounting software and offers data conversion from existing DMS.
  • +5. Mobile App: Offers a mobile application for additional convenience (details not specified).
  • +6. Free Trial: Provides a free 30-day trial to test the software.
  • +7. Template-Based Website: Includes a free website template with the cloud plan.
  • +8. Positive Customer Reviews: Testimonials from satisfied customers highlight the software's reliability and support.
What users flag
  • 1. Limited Pricing Transparency: While a special introductory price and cloud application plan pricing are listed, pricing for extra modules requires contacting the vendor.
  • 2. Limited Feature Details: Descriptions for some features are not very detailed, making it difficult to assess their full capabilities.
  • 3. Dated Website Design: The website design appears outdated, which might raise concerns about the software's ongoing development.
  • 4. Limited Geographic Focus: Information on the website suggests a focus on North American dealerships.

Features

Key features

1. Finance and Insurance (F&I)
Streamlines the F&I process for dealerships.
2. Inventory Management
Manages dealership inventory, allowing easy viewing and sorting.
3. Customer Relationship Management (CRM)
Tracks customer interactions and helps maintain relationships.
4. Cloud-Based System
Offers a cloud-based solution for remote access and potential scalability.
5. Website Integration
Integrates with dealer websites for online inventory management.

Additional features

1. Finance and Insurance (F&I)
Provides comprehensive F&I tools for dealerships (details not specified).
2. Buy Here Pay Here (BHPH)
Manages BHPH, Lease Here Pay Here (LHPH), and Rent-to-Own financing options.
3. Inventory Management
Allows viewing and sorting of inventory by various criteria (details not specified).
4. CRM
Tracks customer interactions, including email clicks and appointment history.
5. Lease Here Pay Here
Offers tools for calculating lease payments.
6. Parts and Services
Manages parts and service operations, including purchase history tracking (details not specified).
7. Credit Reporting
Integrates with credit reporting services for loan assessment.
8. Upload to Web
Facilitates uploading inventory data to dealer websites for online marketing.
9. QuickBooks Interface
Integrates with QuickBooks accounting software.
10. Form Printing
Allows printing of various forms needed for dealership operations (details not specified).
11. Dealer Websites
Offers website building services for dealerships.
12. Access to Lenders
Streamlines the loan application process by pre-filling customer information.
13. Data Conversion
Converts data from existing dealer management software.
14. Web Marketing Integration
Integrates with web marketing tools for online advertising.
15. VIN Decoder
Decodes Vehicle Identification Numbers (VIN) to provide vehicle details.
16. Cross-Platform Compatibility
Runs on local computers or networks.
17. Free Template-Based Website
Provides a free website template with the cloud-based plan.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Quarterly Plan

USD 240

Annual Plan

USD 840

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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