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Dealerware

by Dealerware · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorDealerware
Year launched2016
StatusActive
Location211 E 7th St, Austin, Texas US
Countries servedGlobal
Languages7
Integrations17+
Free tier
Free trial
Contact salesYES

About Dealerware

Dealerware is a vehicle management software from Dealerware that supports automotive dealerships in managing their loaner and service vehicle programs. It provides features such as customizable vehicle checkout processes, real-time vehicle tracking, and detailed reporting tools so dealerships can improve efficiency and maintain accurate records. The platform also integrates with existing dealership systems for easier data management and ensures compliance with industry standards. By utilizing Dealerware, dealerships can improve customer satisfaction while efficiently managing their fleet. Key capabilities: vehicle tracking customizable checkout processes reporting tools integration with dealership systems compliance support Best for: automotive dealerships that need to manage loaner and service vehicle programs effectively.

Dealerware is a comprehensive software solution designed for auto dealers and fleet managers to streamline their operations. One of its standout features is its ability to simplify the management of vehicles, allowing users to efficiently track and monitor their fleet in real-time. The user interface of Dealerware is intuitive and user-friendly, making it easy for users to navigate through different functionalities. The clean and organized design enhances the overall user experience by providing a visually appealing platform to work with. The software offers core functionalities such as vehicle tracking, maintenance scheduling, and reporting tools that set it apart from its competitors. Its innovative aspects include predictive maintenance capabilities that help prevent potential issues before they arise, saving time and resources for users. In terms of performance, Dealerware excels in speed, efficiency, and reliability, especially when handling large datasets or complex operations. Its robust infrastructure ensures that users can trust the software to deliver consistent performance under demanding conditions.

Pros & Cons

What users like
  • +1. Streamlined Fleet Management: Simplifies the management of loaner vehicle fleets, reducing administrative work.
  • +2. Mobile App for Customers: Improves the customer experience by offering easy access to loaner vehicles via the app.
  • +3. DMS Integration: Seamlessly integrates with existing Dealer Management Systems, ensuring smooth workflows.
  • +4. Automated Billing: Saves time by automating billing for loaner vehicles, reducing the chance of errors.
  • +5. Real-Time Fleet Tracking: Allows dealerships to quickly see available loaner vehicles, optimizing fleet utilization.
What users flag
  • 1. Custom Pricing: Lack of clear, published pricing on the website can be a drawback for dealerships trying to estimate costs upfront.
  • 2. Dependence on DMS Integration: While DMS integration is a benefit, it can also create challenges for dealerships using non-standard or less common systems.
  • 3. Limited International Availability: Primarily focused on the U.S. market, which may limit international dealers.
  • 4. Learning Curve: New users may face a learning curve, especially when integrating with existing systems.
  • 5. Mobile App Limitations: While the app is convenient, some users may find it limited in features compared to the desktop version.

Features

Key features

1. Loaner Vehicle Management
Dealerware allows dealerships to efficiently track and manage loaner vehicles used by customers during service appointments.
2. Fleet Tracking & Reporting
Provides fleet management tools, including detailed tracking, usage reports, and analytics on vehicle utilization.
3. Mobile App for Customers
Customers can use Dealerware’s mobile app to check in and out of loaner vehicles, reducing friction and improving convenience for the customer.
4. Automated Billing
Automates the billing process for loaner vehicles, ensuring that customers are charged appropriately for rentals and that transactions are efficiently processed.
5. Real-Time Vehicle Availability
Dealers can see real-time vehicle availability, making it easier to allocate loaners based on service appointments.
6. Integration with Dealer Management Systems (DMS)
Dealerware integrates with popular Dealer Management Systems (DMS) to ensure seamless data transfer and workflow between the service department and inventory systems.
7. Rental Agreements & Contracts
Automates the creation and management of rental agreements, reducing administrative overhead.
8. Customer Data Integration
Syncs customer information from the dealership’s CRM, making it easier to manage and personalize interactions with customers using loaner vehicles.
9. Customizable Fleet Rules
Dealers can set custom rules for fleet use, including mileage limits, time limits, and terms of use for loaner vehicles.
10. Service History Tracking
Maintains detailed service history for each loaner vehicle, helping dealerships keep track of repairs, maintenance, and customer interactions.

Additional features

1. Mobile App for Customers
Customers can access loaner car information and check in/out directly from their phones.
2. Automated Billing and Invoicing
Simplifies the billing process by automating charges for loaner vehicles, including taxes and surcharges.
3. DMS Integration
Integrates with common Dealer Management Systems (DMS), such as CDK Global, Reynolds and Reynolds, and others, for streamlined operations.
4. Rental Agreements & Documentation
Automatically generates rental agreements for customers, reducing paperwork.
5. Customer Profiles & History
Integrates with CRM systems to provide a 360-degree view of customers and their service histories.
6. Vehicle Maintenance Tracking
Track maintenance and repair needs for loaner vehicles, ensuring they are in top condition for customer use.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
22
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇭🇰HKD🇸🇬SGD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL🇿🇦ZAR🇦🇪AED🇮🇩IDR🇹🇷TRY🇰🇷KRW

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