Decision365 logo

Decision365

by Decision Resources · Since 1978
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ActiveAvailable globallyCloud
Quick facts
VendorDecision Resources
Year launched1978
StatusActive
Location600 Grant St., Suite 5340, Pittsburgh, PA 15219, US
Countries servedGlobal
Languages1
Integrations1+
Free tierNO
Free trialNO
Contact salesYES

About Decision365

Decision365 is a commerce cloud platform built on Microsoft 365 that integrates seamlessly with Infor CloudSuite Industrial (SyteLine) ERP, offering automation in EDI, AP processes, eCommerce, and customer self-pay, improving operational efficiency, visibility, and payment processing workflows across organizations effectively.

Decision365 is designed to enhance ERP operations for manufacturers and distributors by providing a modular commerce cloud platform that connects directly with Infor CloudSuite Industrial (SyteLine). It includes four core modules: EDI, AP Automation, eCommerce, and Customer Self-Pay, leveraging AI and Nanonets technologies to deliver advanced automation and real-time insights. The platform enables organizations to automate accounts payable tasks, manage electronic data interchange across multiple channels, and streamline eCommerce and invoicing processes. Hosted on Decision Resources’ Azure servers and integrated with Office 365 mailboxes, it allows quick setup via Outlook, with indexed searches providing immediate results. Decision365 also supports automated error correction, customizable visual cues, and order data updates directly from Outlook, reducing manual intervention and errors. Its modular design allows businesses to adopt only the features they need, improving flexibility and ROI. By connecting commerce functions with ERP, Decision365 ensures data consistency, faster financial operations, improved customer payment experiences, and greater visibility into business processes, helping manufacturing organizations optimize operations, reduce delays, and enhance decision-making in real time.

Pros & Cons

Pros
  • Automates accounts payable and reduces manual processing errors across departments
  • Leverages AI to detect errors improving operational efficiency and decision-making
  • Quick setup via Outlook and Azure cloud deployment ensures minimal delays
  • Seamlessly integrates ERP, eCommerce, and EDI processes for unified workflows
Cons
  • Limited to Infor CloudSuite Industrial (SyteLine) ERP, restricting cross-ERP flexibility
  • Some advanced automation features may need ongoing monitoring to ensure accuracy
  • Reliance on Office 365 environment may constrain non-Microsoft ecosystem users
  • Initial configuration may require specialized technical knowledge or IT support teams

Features

Key features

EDI integration

Connect and manage electronic data interchange across multiple channels

Customer Self-Pay

Enable customers to view and pay invoices through secure portal

eCommerce module

Streamline online sales and invoicing directly within ERP workflows

AP Automation

Automate accounts payable processes to improve efficiency and accuracy

AI-powered automation

Leverage Nanonets AI for advanced workflow optimization and error correction

Additional features

Modular platform

Includes EDI, AP Automation, eCommerce, and Customer Self-Pay modules

Customizable visual cues

Highlight key actions and alerts within Outlook interface

Fast indexed searches

Cached data enables immediate search results and insights

ERP connectivity

Seamlessly integrates with Infor CloudSuite Industrial (SyteLine) ERP

Automated error correction

Detect and fix errors in workflows automatically

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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