About Deliverd
Deliverd is a delivery management platform from QUALCO that helps make efficient deliveries a reality for businesses. It combines real-time tracking, customer feedback collection, and comprehensive analytics so businesses can improve their delivery operations. The platform provides features like last mile delivery management, performance insights, and customer satisfaction tools to support a simplified delivery process. Additionally, Deliverd focuses on scaling delivery services, making it suitable for various industries looking to improve their logistics capabilities. Key capabilities: real-time tracking customer feedback collection comprehensive analytics last mile delivery management performance insights Best for: businesses that need to improve their delivery efficiency and customer satisfaction.
Deliverd emerges as a sophisticated, all-in-one delivery management platform, powered by QUALCO, meticulously crafted to transform and scale businesses by streamlining the entire delivery journey from initial pickup to the critical last mile. Its core purpose revolves around enhancing operational efficiency, significantly reducing costs, and cultivating delightful customer experiences through a comprehensive suite of tools. The platform's design prioritizes an intuitive user experience, evident in its web application which empowers clients to effortlessly create and manage bulk or individual orders, track their progress in real-time, print necessary vouchers, and organize end-customer data within a centralized hub. Complementing this, the mobile application provides drivers with detailed assignment lists, instant notifications for new pickups, and essential functionalities like barcode scanning, signature capture, and image collection for proof of delivery, all while maintaining real-time updates with the web application. Beyond basic tracking, Deliverd distinguishes itself with innovative features such as "Real-Time Satisfaction," allowing businesses to gather immediate consignee feedback via customizable evaluation forms and analyze valuable insights through comprehensive dashboards, even monitoring customer loyalty with Net Promoter Score (NPS) KPIs.
Pros & Cons
- +All-in-one platform covering the entire delivery journey
- +Strong focus on customer satisfaction and real-time feedback
- +Automated invoice and cash management
- +Scalable and adaptable for growing logistics businesses
- +Easy ERP and system integration
- −Limited public information on exact pricing tiers
- −Integration details and partner systems not transparently listed
- −No visible in-app marketplace or modular extensions
- −May require onboarding/training for complex operations
- −Language and currency support may be regionally limited
Features
Key features
- Real-Time Satisfaction Feedback – Collect post-delivery customer feedback with customizable forms and generate actionable reports.
- Last Mile Capabilities – Optimize and track every step of the last-mile delivery process.
- Automated Cash & Invoice Management – Streamline financial operations with automated billing and cash handling.
- Easy Integration – Integrates seamlessly with ERP systems and other third-party software.
- Actionable Analytics – Access dashboards that offer insights into KPIs and customer satisfaction metrics.
- Customer Experience Monitoring – Use Net Promoter Score (NPS) and feedback tools to improve end-customer engagement.
Additional features
- Streamlined Delivery Operations – Simplify order-to-delivery workflows for operational efficiency.
- Scalable and Flexible Platform – Adaptable to growing businesses and varied operational needs.
- Net Promoter Score (NPS) Tracking – Monitor customer loyalty and trigger follow-ups based on scores.
- Consignee Feedback Forms – Capture recipient satisfaction using branded evaluation forms.
- Analytics Dashboards & Reporting – Generate detailed visual reports and performance overviews.
- Invoice Automation – Automatically generate and manage invoices post-delivery.
- Cash Management – Automate collection and reconciliation of cash payments.
- ERP Integration Support – Sync with enterprise systems to centralize operations.
- Order-to-Delivery Orchestration – Manage the complete delivery cycle from pickup to final drop.
- Courier Management Tools – Assign, monitor, and optimize delivery personnel tasks.
- Real-time Delivery Tracking – Provide live tracking for both managers and customers.
- Role-based Access and Controls – Secure platform usage with customized user permissions.
- Branded Customer Communication – Enhance professionalism with white-labeled notifications and forms.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Deliverd
Deliverd is a delivery management platform from QUALCO that helps make efficient deliveries a reality for businesses. It combines real-time tracking, customer feedback collection, and comprehensive analytics so businesses can improve their delivery operations. The platform provides features like last mile delivery management, performance insights, and customer satisfaction tools to support a simplified delivery process. Additionally, Deliverd focuses on scaling delivery services, making it suitable for various industries looking to improve their logistics capabilities. Key capabilities: real-time tracking customer feedback collection comprehensive analytics last mile delivery management performance insights Best for: businesses that need to improve their delivery efficiency and customer satisfaction.
Deliverd Details
Deliverd's In-App Market Place
Does Deliverd have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), NZD (NZ$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$), HKD (HK$), KRW (₩), TRY (₺), ZAR (R).
Pros & Cons
- All-in-one platform covering the entire delivery journey
- Strong focus on customer satisfaction and real-time feedback
- Automated invoice and cash management
- Scalable and adaptable for growing logistics businesses
- Easy ERP and system integration
- Limited public information on exact pricing tiers
- Integration details and partner systems not transparently listed
- No visible in-app marketplace or modular extensions
- May require onboarding/training for complex operations
- Language and currency support may be regionally limited
Deliverd's Support Options
Email Address
info@deliverd.techContact
+30 210 6198903Deliverd's Alternatives
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ECOMANAGER is an e-commerce management platform from TECHNO EDGE SOLUTION that provides a comprehensive solution…
Dispatch360
Dispatch360 is a logistics management software from Swoove that changes the operations. It combines route…
CodMonster
CodMonster is a code management software from AppStack designed for developers. It provides version control,…
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