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Software Status:Active

About Deliverect

Deliverect is an omnichannel digital ordering platform from Deliverect designed for diverse food service operations. It combines 1,000+ integrations out-of-the-box, supports smooth digital ordering across dine-in, carry-out, drive-through, delivery, and catering, so businesses can operate efficiently and expand their reach. This platform helps food businesses manage online orders in real-time, reducing errors and improving customer satisfaction. Deliverect also offers language support including Australia English, Belgium French Dutch, Canada English French, France French, and Germany German to cater to a wide audience. Key capabilities: integration with multiple platforms real-time order management multilingual support flexible deployment analytics tools Best for: food service businesses that need to manage digital orders across multiple channels.

Deliverect Details

Vendor
Deliverect
Year Launched
2018
Location
Foreestelaan 82 9000 Ghent Belgium
Deployment
cloud
Training Options
videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Dutch, Portuguese, Italian, Swedish, Danish, Finnish, Norwegian, Polish, Czech, Slovak, Hungarian, Romanian, Russian, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Thai, Vietnamese, Indonesian, Malaysian, Arabic, Turkish, Hebrew, Greek, Bulgarian, Croatian, Serbian, Slovenian, Bosnian, Albanian, Macedonian.
Users
Restaurant Owners and Managers, Dark Kitchen Operators / Virtual Brand Managers, QSR (Quick Service Restaurant) Managers, Fast Casual Dining Managers, Retail Operations Managers
Industries Served
Restaurants (full-service, fast casual, and QSR), Dark Kitchens / Virtual Brands, Multi-location Chains and Franchises, Food Retail / Grocery & Convenience Stores, Online/Delivery-focused Food Services
Tags
Food Service Management, Online Ordering, Restaurant POS, Deliverect

Deliverect's In-App Market Place

Does Deliverect have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), KRW (₩), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

  • Communication, support, and setup were smooth and painless, with strong team assistance.
  • Ease of setup and usage, with helpful support during onboarding.
  • When functioning properly, the software saves time and money.
  • Provides an easy way to manage multi-unit delivery operations.
  • Menu management and reporting tools are useful for daily operations.
  • Menu syncing and management can be a minor nuisance.
  • Not all delivery aggregators are integrated, limiting efficiency.
  • Customer service has been reported as poor, with setup support only via chat.
  • Integration with some till systems is difficult, and support is not very helpful.
  • Onboarding can be problematic, with reports of self-onboarding despite high costs and lack of support.

Deliverect's Support Options

Chatbot

Available

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