About Deliverect
Deliverect is an omnichannel digital ordering platform from Deliverect designed for diverse food service operations. It combines 1,000+ integrations out-of-the-box, supports smooth digital ordering across dine-in, carry-out, drive-through, delivery, and catering, so businesses can operate efficiently and expand their reach. This platform helps food businesses manage online orders in real-time, reducing errors and improving customer satisfaction. Deliverect also offers language support including Australia English, Belgium French Dutch, Canada English French, France French, and Germany German to cater to a wide audience. Key capabilities: integration with multiple platforms real-time order management multilingual support flexible deployment analytics tools Best for: food service businesses that need to manage digital orders across multiple channels.
Deliverect is a robust omnichannel food order management platform designed to centralize and streamline digital ordering for restaurants, multi-location chains, dark kitchens, and retailers. Its primary value lies in connecting all ordering channels—third-party delivery apps, branded websites, kiosks, and table QR codes—directly to the POS system, eliminating manual entry and reducing errors while consolidating reporting. The user interface, centered on the Deliverect Restaurants hub, offers a single, centralized screen for managing incoming orders, which simplifies kitchen workflows and improves operational efficiency once the initial setup is complete. Key features like Sentinel revenue protection actively monitor store availability on third-party platforms to prevent lost sales, while Dispatch intelligently optimizes last-mile delivery logistics, and Deliverect Direct enables first-party sales through branded channels, increasing customer loyalty and revenue. The system supports high-volume operations, having processed over a billion orders globally, and its AI-powered automation ensures accurate, fast order flow across all platforms.
Pros & Cons
- +Communication, support, and setup were smooth and painless, with strong team assistance.
- +Ease of setup and usage, with helpful support during onboarding.
- +When functioning properly, the software saves time and money.
- +Provides an easy way to manage multi-unit delivery operations.
- +Menu management and reporting tools are useful for daily operations.
- −Menu syncing and management can be a minor nuisance.
- −Not all delivery aggregators are integrated, limiting efficiency.
- −Customer service has been reported as poor, with setup support only via chat.
- −Integration with some till systems is difficult, and support is not very helpful.
- −Onboarding can be problematic, with reports of self-onboarding despite high costs and lack of support.
Features
Key features
- Central Management Hub (Deliverect Restaurants)
- Centralizes all online order and menu management from various platforms into one streamlined, AI-powered system.
- Sentinel Revenue Protection
- Automatically monitors store status in real-time, proactively reopening stores when suddenly taken offline to prevent lost revenue.
- Omnichannel Ordering Solutions
- Supports a wide range of digital ordering channels, including third-party delivery, direct-to-consumer, dine-in QR codes, and self-serve kiosks.
- Dispatch Last-Mile Delivery Aggregation
- Optimizes delivery margins and customer experience by matching orders with the best third-party or internal fleet partner.
- Direct First-Party Ordering
- Enables restaurants to sell direct-to-consumer through their own web and social channels with personalized promotions.
- 1000+ Out-of-the-Box Integrations
- Connects seamlessly with over 1,000 partners, including major POS systems, delivery platforms, and online ordering tools.
Additional features
- Central Management Hub
- Centralizes order management and menu management into one streamlined platform.
- Menu Management
- Allows menus to be managed and updated across all digital channels from a single location.
- Order Management
- Centralizes the flow and processing of orders from various sources into one system.
- Deliverect Restaurants
- Acts as a hub for restaurants, centralizing order management and menu management while providing access to sales data.
- Deliverect Retail
- Centralizes online order and catalog management for retail businesses to boost sales and manage inventory.
- Real-Time Inventory Management
- Allows inventory to be managed in real-time for retail operations.
- Picking Process Management (Quest App)
- Provides the Quest App tool to speed up the pick and pack process for retail orders.
- Sentinel Revenue Protection
- Monitors the status of stores in real time, automatically reopening them when suddenly offline.
- Store Performance Tracking
- Tracks store performance and sales across all integrated third-party platforms.
- Deliverect Direct
- Enables direct-to-consumer sales through web and social channels.
- Personalized Promotions
- Allows restaurants to create and deploy personalized promotions to fuel growth and loyalty.
- Dispatch Last-Mile Delivery Aggregation
- Matches orders with the best last-mile delivery partner (third-party or own fleet) to increase margins.
- Courier App
- Provides a tool to manage a restaurant's own fleet of drivers for last-mile deliveries from a single point.
- Delivery Manager App
- Consolidates all third-party orders onto one screen for staff.
- Kiosk (Self-Serve Ordering)
- Provides a self-service ordering solution for in-store customers.
- Table Ordering (QR Codes)
- Offers QR code-based ordering for dine-in guests.
- API-first Platform
- Built on a robust API to ensure scalable and secure centralization of operations.
- AI-powered Automation
- Uses artificial intelligence to streamline operations, eliminate manual entry, and automate tasks.
- Sales and Performance Data Access
- Provides access to sales, performance, and third-party delivery data for analysis.
Pricing
Monthly plans
Dispatch From
USD 34
Direct From
USD 99
Restaurants From
USD 199
Countries & Languages
Interface languages
Billing currencies
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About Deliverect
Deliverect is an omnichannel digital ordering platform from Deliverect designed for diverse food service operations. It combines 1,000+ integrations out-of-the-box, supports smooth digital ordering across dine-in, carry-out, drive-through, delivery, and catering, so businesses can operate efficiently and expand their reach. This platform helps food businesses manage online orders in real-time, reducing errors and improving customer satisfaction. Deliverect also offers language support including Australia English, Belgium French Dutch, Canada English French, France French, and Germany German to cater to a wide audience. Key capabilities: integration with multiple platforms real-time order management multilingual support flexible deployment analytics tools Best for: food service businesses that need to manage digital orders across multiple channels.
Deliverect Details
Deliverect's In-App Market Place
Does Deliverect have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Plans
Monthly plans
Dispatch From
USD 34
Direct From
USD 99
Restaurants From
USD 199
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), KRW (₩), RUB (₽), BRL (R$), MXN ($)
Pros & Cons
- Communication, support, and setup were smooth and painless, with strong team assistance.
- Ease of setup and usage, with helpful support during onboarding.
- When functioning properly, the software saves time and money.
- Provides an easy way to manage multi-unit delivery operations.
- Menu management and reporting tools are useful for daily operations.
- Menu syncing and management can be a minor nuisance.
- Not all delivery aggregators are integrated, limiting efficiency.
- Customer service has been reported as poor, with setup support only via chat.
- Integration with some till systems is difficult, and support is not very helpful.
- Onboarding can be problematic, with reports of self-onboarding despite high costs and lack of support.
Deliverect's Support Options
Email Address
marketing@deliverect.comChatbot
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