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Detrack

by Detrack Systems · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorDetrack Systems
Year launched2013
StatusActive
Location60 Kaki Bukit Place, #05-16, Singapore, East Region 415979, SG
Countries servedGlobal
Languages30
Integrations15+
Free tier
Free trialYES
Contact salesYES

About Detrack

Detrack is a delivery tracking software from Detrack Systems that provides real-time visibility for logistics and supply chain management. It includes GPS tracking, proof of delivery, and route improvement so users can monitor shipments effectively. This software helps businesses improve accountability and communication with customers regarding delivery status. Detrack offers features such as custom branding options and multi-device support, which facilitates ease of use for drivers and customers alike. Key capabilities: real-time tracking proof of delivery route improvement custom branding multi-device support Best for: logistics companies and businesses that need efficient delivery tracking solutions.

Detrack by Detrack Systems is a powerful delivery management software designed to streamline logistics operations with real-time tracking, proof of delivery, and efficient fleet management. It is widely used across various industries to enhance delivery efficiency and customer satisfaction. The software provides businesses with a comprehensive solution for managing deliveries, ensuring transparency, and optimizing routes for better performance. With features such as electronic proof of delivery (POD), automated notifications, and seamless integration capabilities, Detrack stands out as a reliable tool for businesses looking to improve their delivery operations. The user interface of Detrack is designed to be intuitive and user-friendly, making it accessible for both administrators and drivers. The dashboard is clean and well-organized, allowing users to navigate effortlessly through different functionalities. The mobile app is lightweight and optimized for ease of use, ensuring that drivers can quickly update delivery statuses and capture proof of delivery without hassle. The software also supports multiple languages, making it adaptable for businesses operating in different regions.

Pros & Cons

What users like
  • +1. Customers are always kept updated about their status.
  • +2. The software is easy to set up and use for both planners and drivers.
  • +3. All listed functions work perfectly and seamlessly.
  • +4. The dashboard and tools are user-friendly.
What users flag
  • 1. The software is not very customizable, particularly in hiding irrelevant tabs for non-delivery businesses.
  • 2. The user interface is not easily adaptable to service-based businesses compared to delivery services.
  • 3. There is a lack of seamless, direct integration with e-commerce platforms like Shopify.

Features

Key features

1. Electronic Proof Of Delivery (e-POD)
Allows capturing signatures and photos in real-time via the app, securely storing proof of delivery in the cloud to eliminate paper and reduce disputes.
2. Live Delivery Tracking
Provides real-time visibility of deliveries for both the business and its customers, ensuring transparency and allowing customers to stay updated on status.
3. Route Planning
Optimizes routes considering real-world conditions to help businesses reduce delivery time and fuel costs.
4. Fleet Management & Dispatch
Enables efficient allocation of jobs to drivers and real-time monitoring of the entire fleet's progress on a map.
5. Customer Notifications
Automatically notifies customers via SMS or Email about their delivery ETA, helping to reduce missed deliveries and improve customer satisfaction.
6. Integrations
Allows connecting to popular platforms to automate workflows, save time, and reduce manual errors by synchronizing data.

Additional features

1. Electronic Proof Of Delivery (ePOD)
Captures signatures and photos as proof of delivery in real-time via the driver app.
2. Live Delivery Tracking
Provides real-time visibility of deliveries for both the business and customers.
3. Route Planning
Optimizes delivery routes considering real-world conditions to minimize time and fuel costs.
4. Fleet Management
Efficiently allocates jobs to drivers and monitors the real-time progress of the fleet on a map.
5. Integrations
Connects with popular platforms to automate workflows and synchronize data.
6. Notifications
Automatically notifies customers via SMS or Email about their delivery ETA.
7. Vehicle Check
Allows drivers to perform and submit vehicle checks via the Detrack app with real-time syncing.
8. Reports and Analytics
Provides real-time reports and insights to monitor and optimize delivery operations.
9. Unlimited Sub-Users
Available in some plans, allowing for multiple users within the account.
10. Personalized Branding & Customizable Fields
Allows businesses to customize the look and feel, including customizable data fields (mentioned in plan details).
11. Analytics & Data History (5 Years)
Provides access to historical data and analytics for up to five years (mentioned in plan details).
12. Advanced Reporting
Offers more detailed reporting capabilities (listed under Advanced plan).
13. Recurring Orders
Feature planned for the future to handle repeat orders easily (listed under Advanced plan as SOON).
14. Dedicated Onboarding
Provides dedicated assistance during the initial setup process (listed under PLUS plan).
15. Dedicated Account Manager
Offers a specific point of contact for support and account management (listed under PLUS plan).
16. Sources and related content

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro

USD 29

Advanced

USD 39

Countries & Languages

Global
Countries served
30
Interface languages
1
Billing currencies

Interface languages

Bahasa MelayuBahasa Indonesia简体中文繁體中文Traditional Chinese (Hong Kong)Traditional Chinese (Taiwan)ItalianaEspañolFrançaisNederlandsLatviskiPortuguêsBrazilian PortugueseTagalog日本Tiếng ViệtBurmeseខ្មែរΕλληνικάSuomalainenแบบไทยDeutschEnglish (US)繁體中文 (香港)日本語Suomen Kieliภาษาไทย한국어DutchPусский

Billing currencies

🇺🇸USD

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