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Device42

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Software Status:Active

About Device42

Device42 is a software platform from Freshworks that provides IT asset management and service delivery solutions. It combines capable insights, real-time tracking, and comprehensive reporting so teams can manage their IT environment effectively. With features like automated discovery, dependency mapping, and data center management, Device42 helps organizations maintain visibility and control over their IT assets. The platform is designed for ease of use, allowing users to quickly understand their infrastructure and make informed decisions. Key capabilities: automated discovery dependency mapping data center management reporting visualizations Best for: IT teams that need to manage complex IT environments efficiently.

Device42 Details

Vendor
Freshworks
Year Launched
2010
Location
Device42, Inc. 600 Saw Mill Road West Haven, CT 06516
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Japanese, Chinese
Users
IT Administrators, Network Engineers, Data Center Managers, IT Service Desk Analysts, IT Operations Managers, Asset Managers, Change Managers, Compliance Officers.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Government, Manufacturing, Transportation, Energy, Telecommunications, Entertainment.
Tags
IT Asset Management

Device42's In-App Market Place

Does Device42 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Cny (¥), Rub (₽), Inr (₹), Sek (Kr), Nok (Kr), Dkk (Kr), Krw (₩), Ils (₪), Zar (R), Brl (R$), Sek (kr), Idr (Rp)

Pros & Cons

  • Provides deep visibility into the IT infrastructure, enabling better understanding and management.
  • Provides valuable insights into how applications interact, helping to avoid disruptions and minimize downtime during changes.
  • Helps to right-size resources and reduce waste, leading to significant cost savings.
  • Helps identify potential risks and proactively address issues.
  • Supports rapid response to changing business needs and facilitates faster time-to-market for new services.
  • Implementing and configuring Device42 can be complex, especially in large and complex IT environments.
  • Device42 can be a significant investment, depending on the size and complexity of the environment and the chosen features.
  • As with any tool that collects and stores sensitive IT data, security and privacy concerns are paramount.
  • Relying heavily on Device42 can potentially create vendor lock-in, making it difficult to migrate to alternative solutions in the future.

Device42's Support Options

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