About Dexatel
Dexatel is a cloud communication platform (CPaaS) offering APIs for business messaging. It enables user verification, marketing campaigns, alerts, and two-way conversations across channels like SMS, WhatsApp, Viber, and Voice.
Dexatel is a cloud communication platform as a service (CPaaS) that provides businesses with APIs to integrate messaging and voice capabilities into their applications. The platform supports multiple channels, including SMS, WhatsApp, Viber, Voice, Telegram, and RCS. Core products include 'Verify' for user authentication (OTP, 2FA), 'Engage' for running campaigns and two-way conversations, 'Lookup' for number validation, and 'Link' for programmable SMS and voice infrastructure. Dexatel is aimed at developers, marketing teams, and customer experience departments across industries like finance, retail, and hospitality. Pricing is usage-based (pay-as-you-go) and varies by channel and destination country. The platform offers integrations with Zapier, Pipedrive, Customer.io, and SAP Emarsys.
Pros & Cons
- Supports a wide range of communication channels, including SMS, WhatsApp, Viber, Voice, and RCS.
- Offers a comprehensive suite of APIs for verification, notifications, campaigns, and conversations.
- Provides detailed, usage-based pricing for each channel and country, allowing for cost transparency.
- Integrates with popular platforms like Zapier, Pipedrive, and Customer.io.
- Features tools for fraud prevention, number validation, and detailed analytics.
- Pricing is complex, varying by channel, country, and volume, which may be difficult to forecast.
- No traditional subscription plans are offered; all pricing is pay-as-you-go.
- The website does not mention a dedicated mobile app for platform management.
Features
Key features
Secure accounts and reduce fraud with OTPs and 2FA via SMS, Voice, WhatsApp, and other channels.
Engage customers through a variety of channels including SMS, WhatsApp, Viber, Voice, Telegram, and RCS.
Create, schedule, and analyze targeted messaging campaigns to boost engagement and conversions.
Manage customer conversations from SMS, WhatsApp, and Viber in a single, unified inbox.
Validate phone numbers in real-time to improve data quality, enhance deliverability, and reduce costs.
Integrate messaging and voice capabilities into applications using REST APIs, SDKs, and webhooks.
Additional features
Record contact information and monitor audience interactions, with support for mass import and segmentation.
Set up promotions, updates, and reminders to be sent on a specific date and time for optimal results.
Access real-time dashboards and exportable reports for delivery, engagement, and cost analytics.
Protect OTP flows and reduce toll fraud with features like velocity limits, risk scoring, and abuse detection.
Use a custom name instead of a number for one-way text messages to improve brand recognition.
Write engaging marketing messages for campaigns in seconds.
Delivers messages in over 190 countries with intelligent routing and regional failover.
Create and manage subaccounts with role-based access and separate balance alerts.
Pricing
One-time purchase
One-time setup fee for a toll-free number.
Source: vendor pricing page →One-time registration fee for brand verification for 10DLC messaging.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Dexatel
Dexatel is a cloud communication platform (CPaaS) offering APIs for business messaging. It enables user verification, marketing campaigns, alerts, and two-way conversations across channels like SMS, WhatsApp, Viber, and Voice.
Dexatel Details
Dexatel's In-App Market Place
Does Dexatel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
One-time purchase
One-time setup fee for a toll-free number.
Source: vendor pricing page →One-time registration fee for brand verification for 10DLC messaging.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Supports a wide range of communication channels, including SMS, WhatsApp, Viber, Voice, and RCS.
- Offers a comprehensive suite of APIs for verification, notifications, campaigns, and conversations.
- Provides detailed, usage-based pricing for each channel and country, allowing for cost transparency.
- Integrates with popular platforms like Zapier, Pipedrive, and Customer.io.
- Features tools for fraud prevention, number validation, and detailed analytics.
- Pricing is complex, varying by channel, country, and volume, which may be difficult to forecast.
- No traditional subscription plans are offered; all pricing is pay-as-you-go.
- The website does not mention a dedicated mobile app for platform management.
Dexatel's Support Options
Documentation
https://developers.dexatel.com/Dexatel's Alternatives
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