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Software Status:Active

About Dialfire

Dialfire is a cloud contact center software from cloud IT Services that provides comprehensive automation and advanced features for effective customer engagement. It combines modern AI tools, unlimited user support, and extensive knowledge documentation so teams can manage calls efficiently. With no monthly fee, Dialfire is cost-effective for businesses seeking a scalable solution. Users can get started easily and access resources for optimal use. Key capabilities: automation tools AI integration user management knowledge documentation cost efficiency Best for: organizations that need a comprehensive contact center solution without upfront fees.

Dialfire Details

Vendor
cloud IT Services
Year Launched
2016
Location
Beirut, Beirut LB
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Turkish
Users
Call Center Agents, Contact Center Managers, Debt Collection Agents, Lead Generation Specialists, Telemarketers
Industries Served
Sales and service teams, including outbound sales teams, inbound service teams, multinational sales organizations, and BPOs.
Tags
Cloud call center, predictive dialer, CRM, inbound calls, outbound calls, AI-powered, omnichannel integration.

Dialfire's In-App Market Place

Does Dialfire have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN (Mex$), BRL (R$)

Pros & Cons

  • Ease of Use: Users frequently praise its user-friendly interface and quick setup process.
  • Flexibility: It allows for customization of campaigns and contact forms to fit specific needs.
  • Cost-Effective: The pay-per-use model makes it a budget-friendly option for businesses of all sizes.
  • Strong Customer Support: Users have reported positive experiences with Dialfire's customer support team.
  • Potential for Lag: Some users have mentioned occasional lag in dialing, which could impact productivity.
  • Limited Customization for Administrators: Administrators may find the customization options somewhat limited.
  • Documentation Could Be Improved: More detailed and comprehensive documentation could be helpful for users.

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