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Software Status:Active

About Dialogo

Dialogo is a communication management software from Nivula that provides businesses with tools for effective internal and external messaging. It includes features such as chat functionality, file sharing, and video conferencing, so teams can collaborate more efficiently. Dialogo aims to centralize communication and reduce reliance on multiple platforms. The software supports real-time messaging, customizable workspaces, and integration with various applications for a cohesive communication use. This makes it suitable for organizations of all sizes looking to improve their communication processes. Key capabilities: chat functionality file sharing video conferencing customizable workspaces application integration Best for: businesses that need a unified platform for team collaboration.

Dialogo Details

Vendor
Nivula
Year Launched
2018
Location
Via al Mulino 22 6814 Cadempino Switzerland
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Italian
Users
Administrators, Customer Service Representatives, Sales Agents, Marketers, IT Support Staff
Industries Served
Healthcare, Education, Finance, Retail
Tags
PMS, HAM, Revenue Management, Business Intelligence, and Communication Tools

Dialogo's In-App Market Place

Does Dialogo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), SGD (S$), KRW (₩), BRL (R$), MXN ($)

Pros & Cons

  • 1. Comprehensive Multichannel Support: Engages customers across various platforms, ensuring a wide reach.
  • 2. AI-Driven Automation: Reduces the workload on human agents by handling standard queries autonomously.
  • 3. Personalized Customer Interactions: Offers tailored responses, enhancing guest satisfaction.
  • 4. Seamless Integration: Works smoothly with existing PMS and CRM systems, streamlining operations.
  • 5. 24/7 Availability: Ensures that customer inquiries are addressed at any time, improving service levels.
  • 1. Pricing Transparency: Lack of publicly available pricing information may deter potential customers.
  • 2. Implementation Complexity: Integration with existing systems may require technical expertise.
  • 3. Customization Limitations: The extent of customization options may be limited compared to other platforms.
  • 4. Scalability Concerns: May not be suitable for very large hotel chains with complex needs.

Dialogo's Support Options

Email Address

sales@nivula.ch

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