DinnerBooking logo

DinnerBooking

by DinnerBooking - DinnerBooking · Since 2005
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorDinnerBooking - DinnerBooking
Year launched2005
StatusActive
LocationLyongade 21, 1. sal, København S, 2300, DK
Countries servedGlobal
Languages22
Integrations1+
Free tierN/A
Free trialN/A
Contact salesYES

About DinnerBooking

DinnerBooking is a reservation management software from DinnerBooking that helps restaurants manage table bookings. It includes features such as online reservations, customer management, and reporting tools so that restaurants can efficiently handle guest reservations and improve customer use. The platform supports real-time availability updates and integrates with popular POS systems for accurate order management. DinnerBooking also provides marketing tools for customer engagement and retention. Key capabilities: online reservation management customer database reporting and analytics POS integration marketing tools Best for: restaurants that need an efficient system for managing dining reservations.

DinnerBooking is a restaurant and event reservation platform designed to streamline bookings, optimize table management, and enhance the guest experience. Widely used across Europe, it serves restaurants, hotels, and event venues by offering a centralized system for managing reservations, guest data, and promotional campaigns. The platform allows customers to browse availability, reserve tables, and book events online through branded booking pages. Businesses can manage seating arrangements, prevent overbooking, and monitor guest flow in real time. DinnerBooking also supports prepayments, waitlists, and no-show reduction strategies. Its CRM integration enables personalized guest communication, automated reminders, and post-visit follow-ups. Restaurants can create custom event pages with menus, images, and booking options. The system includes analytics tools to track occupancy, guest behavior, and campaign performance.

Pros & Cons

Pros
  • Streamlines reservations and table management for restaurants and event venues.
  • CRM integration enables personalized guest communication and loyalty-building strategies.
  • Prepayment options help reduce no-shows and secure high-demand reservations.
  • Custom event pages improve marketing and increase bookings for special occasions.
  • Waitlist tools maximize occupancy by filling canceled or missed reservations quickly.
  • Analytics dashboard provides insights into guest behavior and booking trends.
Cons
  • Advanced customization may require vendor support or technical configuration assistance.
  • Reporting templates may need setup to match specific business intelligence needs.
  • No built-in POS or kitchen display system integration by default.
  • Mobile app lacks offline functionality and depends on constant connectivity.
  • Interface may feel complex for smaller venues or non-technical staff.

Features

Key features

Online Reservation System – Enables guests to book tables or events through branded booking pages.
Table Management Tools – Optimizes seating arrangements and prevents overbooking in real time.
Custom Event Pages – Showcases menus, images, and booking options for special events or promotions.
CRM Integration – Stores guest data and supports personalized communication and follow-ups.
Prepayment & Deposit Options – Reduces no-shows by allowing advance payments or deposits.
Waitlist Management – Handles overflow bookings and notifies guests when tables become available.
Automated Reminders – Sends SMS or email confirmations and reminders to reduce missed reservations.
Guest Feedback Collection – Gathers post-visit reviews and satisfaction ratings for service improvement.
Analytics & Reporting Tools – Tracks occupancy, guest behavior, and campaign performance metrics.

Additional features

Online Booking Engine – Accepts reservations through branded web pages and third-party integrations.
Table Layout Manager – Optimizes seating plans and prevents overbooking during peak hours.
Event Promotion Pages – Displays event details, menus, and booking options for special occasions.
Guest CRM System – Stores customer profiles, preferences, and visit history for personalization.
Prepayment Functionality – Allows deposits or full payments to secure reservations and reduce no-shows.
Waitlist Queue System – Manages overflow guests and notifies them when tables become available.
Confirmation Messaging – Sends automated emails or SMS to confirm and remind guests of bookings.
Feedback Survey Tools – Collects guest reviews and satisfaction scores after visits.
Performance Analytics – Visualizes booking trends, guest behavior, and campaign effectiveness.
Multi-Location Dashboard – Oversees reservations across multiple venues from a single interface.
Mobile Access Capability – Enables staff and guests to manage bookings via mobile devices.
Marketing Campaign Manager – Launches promotions and tracks guest engagement.
Real-Time Booking Status – Updates reservation status instantly for front-of-house coordination.
GDPR-Compliant Storage – Protects guest data and ensures compliance with privacy regulations.
Dedicated Support Team – Provides onboarding help and ongoing technical assistance.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
22
Interface languages
10
Billing currencies

Interface languages

EnglishDanishSwedishNorwegianGermanDutchFrenchSpanishItalianRussianPolishPortugueseFinnishHungarianCzechSlovakTurkishRomanianBulgarianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇩🇰DKK🇸🇪SEK🇳🇴NOK🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF

No reviews yet

Be the first to drop a review

Alternatives to DinnerBooking

Owner.com logo

Owner.com

Owner.com is an online ordering and marketing platform for restaurants. It provides tools to increase…

Restaurant Management System logo

Restaurant Management System

Restaurant Management System is a software platform from Office Data Services that supports restaurant operations.…

My Menu logo

My Menu

My Menu is a menu management software from Fortran House that supports restaurant operations. It…

Findeat logo

Findeat

Findeat is a food discovery platform from Findeat that helps users find dining options based…

Daash logo

Daash

Daash is a commerce intelligence platform from Daash that provides advanced insights for consumer brands.…

Bonbell logo

Bonbell

Bonbell is a software platform from Bonbell designed for inventory management. It provides inventory tracking,…

Spot something wrong or outdated?

Suggest a correction — a reviewer verifies every change.

Often compared with DinnerBooking

Compare any two tools →
Owner.com logo
Owner.com
Marketing Automation
0.0
Restaurant Management System logo
Restaurant Management System
Restaurant Management
0.0
My Menu logo
My Menu
Restaurant Management
0.0
Findeat logo
Findeat
Restaurant Management
0.0