DNCScrub logo

DNCScrub

by Contact Center Compliance · Since 2003
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorContact Center Compliance
Year launched2003
StatusActive
Location350 E St. Santa Rosa, CA 95404, US
Countries servedGlobal
Languages13
Integrations
Free tier
Free trial
Contact salesYES

About DNCScrub

DNCScrub is a compliance software from Contact Center Compliance that simplifies TCPA and DNC compliance. It provides TCPA Compliance, DNC Compliance, Text Message Compliance, Call Center Compliance, and Collections Compliance so businesses can protect themselves from fines. This cloud-based solution is designed for easy use, allowing call centers to manage compliance requirements in a single platform. By using proven technology, DNCScrub helps organizations navigate complex regulations effectively. Key capabilities: TCPA Compliance DNC Compliance Text Message Compliance Call Center Compliance Collections Compliance Best for: businesses in call centers that need to ensure regulatory compliance for their communication practices.

DNCScrub, crafted by Contact Center Compliance, emerges as a top-tier DNC scrubbing platform, integrating cloud-based tools accessible across Windows, macOS, iOS, and Android devices, with a strong foothold in the US telemarketing sector. Its intuitive interface, praised for simplicity, supports English-speaking users with a centralized dashboard and real-time API, enhanced by support at 866.362.5478 and resources like FAQs. Serving call centers and B2B sales, it ensures compliance effortlessly. The software’s functionality excels in automating compliance, as demonstrated by its Scrub Engine and EBR Tracker tools, delivering efficiency seamlessly. Compatible with API-driven systems, it serves debt collection and marketing agencies, while its high-speed design reflects a focus on precision. Support through expert meetings and a robust blog, paired with over 70 billion scrubs, ensures reliability across campaign needs comprehensively. Value for money is evident in its cost-saving features, though pricing opacity requires direct contact, balancing advanced tools against clarity suitable for large teams. Pros like fast scrubbing and EBR management outweigh cons such as limited integrations, catering to compliance officers and data analysts effectively.

Pros & Cons

What users like
  • +Essential for outbound call centers to maintain compliance and avoid legal issues
  • +Provides up-to-date data for managing legal risks in contact center operations
  • +Offers additional security layers like SOE alerts and Litigator protection
  • +Reliable customer support with quick response times
What users flag
  • UI/UX can be clunky and slow, especially with large datasets
  • Processing times can slow down operations during peak hours
  • Implementation may take time depending on internal processes

Features

Key features

High-Speed Scrubbing
Processes 200,000 records per minute, ensuring rapid compliance effortlessly.
Real-Time API
Delivers sub-second responses, updating lists instantly seamlessly.
Wireless Detection
Identifies wireless and VoIP numbers, mitigating TCPA risks proactively.
EBR Management
Leverages exemptions legally, maximizing callable data efficiently.
Audit Reporting
Logs actions for transparency, supporting safe harbor comprehensively.

Additional features

High-Speed Scrubbing
Processes 200,000 records per minute, ensuring rapid compliance effortlessly.
Real-Time API
Delivers sub-second responses, updating lists instantly seamlessly.
Wireless Detection
Identifies wireless and VoIP numbers, mitigating TCPA risks proactively.
EBR Management
Leverages exemptions legally, maximizing callable data efficiently.
Audit Reporting
Logs actions for transparency, supporting safe harbor comprehensively.
Multi-User Support
Manages hundreds of users across locations, enhancing scalability instantly.
Policy Editor
Customizes DNC policies easily, meeting legal needs effectively.
Disconnect Flags
Marks inactive numbers, reducing costs effortlessly.
Retroactive Scrubs
Updates lists post-DNC changes, ensuring accuracy seamlessly.
Geo-Specific Scrubs
Targets state laws, avoiding violations comprehensively.
Quick Scrubs
Handles small batches or single numbers, offering flexibility instantly.
File Flexibility
Uploads any format via web, SFTP, or API, simplifying use efficiently.
EBR Notifications
Alerts on expiring relationships, maintaining compliance seamlessly.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
13
Interface languages
14
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabicHindi.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇷🇺RUB🇰🇷KRW🇿🇦ZAR

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