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DocuSign

by DocuSign · Since 2003
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ActiveAvailable globallyCloud
Quick facts
VendorDocuSign
Year launched2003
StatusActive
Location180 N LaSalle St Floor 12, Chicago, IL 60601, United States
Countries servedGlobal
Languages10
Integrations24+
Free tier
Free trial
Contact salesYES

About DocuSign

DocuSign is an electronic signature software/platform from DocuSign that simplifies the signing process for documents. It combines cloud storage, workflow automation, and legally binding signatures so users can complete agreements quickly. DocuSign allows users to send documents for signing, track the status of approvals, and store completed agreements securely. With tools that ensure compliance with legal standards and integrations with various productivity applications, it supports diverse business needs. Key capabilities: electronic signatures document templates mobile signing multi-party signing real-time tracking Best for: businesses and professionals that need to manage contracts and agreements efficiently.

**DocuSign** is a global leader in digital agreement management, combining eSignature capabilities with robust intelligent agreement management (IAM) tools. It's designed to handle the full agreement lifecycle, from creation to signing and management, across multiple industries like real estate, finance, healthcare, government, and education. With over 1 billion users globally and integrations with 900+ apps like Salesforce, Microsoft 365, Google Workspace, and Zoom, DocuSign enhances collaboration and accelerates business processes. The platform’s intuitive interface supports drag-and-drop features, smart forms, automated workflows, and AI-driven analytics. Whether you're using DocuSign to sign five documents or manage complex sales contracts, it's built to scale. Notable features include conditional logic, payment collection, secure ID verification, and contract lifecycle automation. Businesses benefit from unlimited envelopes on higher-tier plans and access to 24/7 support, including learning resources through Docusign University and a comprehensive support portal. **DocuSign’s pricing** starts at **$15/month** for individuals and goes up to **$95/month per user** for professional IAM capabilities, with enterprise options available upon request.

Pros & Cons

What users like
  • +User-Friendly Interface – Simple, intuitive, and quick to navigate.
  • +Reliable Performance – Works consistently with minimal glitches or interruptions.
  • +Time-Saving – Streamlines document signing and sharing processes.
  • +Mobile Accessibility – Works well on phones and tablets for on-the-go use.
  • +Clear Signatory Guidance – Easy to locate and complete required signature fields.
  • +Professional Appearance – Creates a polished and official signing experience.
  • +Flexible Review Process – Allows users to review documents at their own pace.
What users flag
  • Learning Curve for Some Users – New or non-tech-savvy users may find initial setup confusing.
  • Email-Based Access Issues – Users can lose their work page when accessing via email.
  • Security Concerns – Some users are apprehensive about the potential for unauthorized access or misuse of electronic signatures.
  • User Apprehension – Some signers may feel unsure or overwhelmed by the platform, even if the system itself works well.

Features

Key features

eSignature – Legally binding electronic signature capture across devices.
Intelligent Agreement Management (IAM) – AI-powered platform for managing contract workflows and data insights.
Contract Lifecycle Management (CLM) – Automates and tracks contracts end-to-end.
Web Forms – Create and send interactive forms.
Bulk Send – Send documents to multiple recipients at once.
Payment Collection – Collect payments during signing.
Conditional Logic – Auto-calculates and streamlines data entry with smart rules.

Additional features

Automated Workflows – Speeds up routine tasks with automation.
Document Generation – Auto-generate contracts from templates.
SMS/WhatsApp Notifications – Notify signers directly on their phones.
Template Library – Reuse templates for efficiency.
AI Search & Analysis – Search agreements with machine learning.
Signer Authentication – Verify identities using secure methods.
Custom Branding – Customize look and feel of agreements.
Agreement Tracking – Monitor document status in real-time.
Collaboration Tools – Real-time commenting and approvals.
Salesforce Integration – Generate/send agreements directly from Salesforce.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Esignature Personal

USD 15

Per User

USD 35

Esignature Standard

USD 45

Countries & Languages

Global
Countries served
10
Interface languages
15
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianDutchJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇳🇴NOK🇮🇳INR🇲🇽MXN

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