About Dolphin ITIL
Dolphin ITIL by Destek is an IT service management solution built around ITIL best practices, aimed at helping organizations streamline service delivery, incident management, and IT operations.
Dolphin ITIL by Destek is an IT service management solution built around ITIL best practices, aimed at helping organizations streamline service delivery, incident management, and IT operations. Its primary purpose is to provide a structured framework for managing IT services efficiently while improving service quality and operational transparency. Key features include incident and problem management, change and release management, service catalog functionality, asset tracking, and reporting tools that align with ITIL processes.
Pros & Cons
- The business model supports localized, on-site assistance which is often faster than remote-only providers.
- They provide a consolidated point of contact for both informatics and general information technology services.
- Their current website redesign indicates an active focus on modernizing their digital presence and service offerings.
- Located in Düzce, they offer high accessibility and specialized support for the local business community.
- The company provides a direct mobile contact line for immediate and personal technical assistance.
- Clients cannot currently evaluate full service portfolios or case studies due to the ongoing website development.
- Information regarding 24/7 emergency support availability is not explicitly stated in the current company overview.
- The small-scale regional focus may limit their capacity to support large, multi-national enterprise requirements.
- There is limited public information available regarding the specific software tools or proprietary platforms they utilize.
- The primary website is currently under design, limiting immediate access to detailed online resources or client portals.
Features
Key features
Assists clients in navigating and selecting the appropriate technological solutions for their specific business needs.
Offers comprehensive upkeep for computer systems to ensure operational longevity and performance.
Maintains accessible support through mobile and email lines to ensure rapid response for technical inquiries.
Delivers dedicated IT services specifically tailored for businesses and organizations within the Düzce region.
Focuses on the planning and implementation of IT systems, currently highlighted by their active website development phase.
Provides specialized information technology assistance and troubleshooting for complex computing environments.
Additional features
Helps traditional businesses migrate to or improve their current digital infrastructure.
Manages physical and digital technology assets from a central hub in Düzce, Turkey.
Provides direct phone and email access for streamlined client-provider interaction.
Provides routine checks and updates to keep computer technology services running efficiently.
Currently active in creating and structuring professional online identities for clients.
Identifies and resolves software glitches and hardware malfunctions for end-users.
Designs the framework for information technology services to support business workflows.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Dolphin ITIL
Dolphin ITIL by Destek is an IT service management solution built around ITIL best practices, aimed at helping organizations streamline service delivery, incident management, and IT operations.
Dolphin ITIL Details
Dolphin ITIL's In-App Market Place
Does Dolphin ITIL have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), JPY (¥), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), SGD (S$), HKD (HK$), NOK (kr), MXN ($), DKK (kr), PLN (zł), TRY (₺), RUB (₽)
Pros & Cons
- The business model supports localized, on-site assistance which is often faster than remote-only providers.
- They provide a consolidated point of contact for both informatics and general information technology services.
- Their current website redesign indicates an active focus on modernizing their digital presence and service offerings.
- Located in Düzce, they offer high accessibility and specialized support for the local business community.
- The company provides a direct mobile contact line for immediate and personal technical assistance.
- Clients cannot currently evaluate full service portfolios or case studies due to the ongoing website development.
- Information regarding 24/7 emergency support availability is not explicitly stated in the current company overview.
- The small-scale regional focus may limit their capacity to support large, multi-national enterprise requirements.
- There is limited public information available regarding the specific software tools or proprietary platforms they utilize.
- The primary website is currently under design, limiting immediate access to detailed online resources or client portals.
Dolphin ITIL's Support Options
Email Address
info@destekbilisim.com.trContact
+90 532 369 92 81Dolphin ITIL's Alternatives
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