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Dolphin ITIL

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Software Status:Development

About Dolphin ITIL

Dolphin ITIL by Destek is an IT service management solution built around ITIL best practices, aimed at helping organizations streamline service delivery, incident management, and IT operations.

Dolphin ITIL Details

Vendor
Destek
Year Launched
2006
Location
Cedidiye Mah. Mimar Sinan cad. No:73 B Merkez Düzce
Deployment
cloud, web browser
Training Options
Countries Served
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Administrator, Help Desk Technician, IT Manager, Service Desk Analyst, IT Director.
Industries Served
Healthcare, Education, Finance, Retail
Tags
IT Management, Dolphin ITIL, ITIL, IT Service Management, Incident Management, Problem Management, Change Management, Service Desk, Configuration Management, Service Level Management

Dolphin ITIL's In-App Market Place

Does Dolphin ITIL have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), JPY (¥), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), INR (₹), SGD (S$), HKD (HK$), NOK (kr), MXN ($), DKK (kr), PLN (zł), TRY (₺), RUB (₽)

Pros & Cons

  • The business model supports localized, on-site assistance which is often faster than remote-only providers.
  • They provide a consolidated point of contact for both informatics and general information technology services.
  • Their current website redesign indicates an active focus on modernizing their digital presence and service offerings.
  • Located in Düzce, they offer high accessibility and specialized support for the local business community.
  • The company provides a direct mobile contact line for immediate and personal technical assistance.
  • Clients cannot currently evaluate full service portfolios or case studies due to the ongoing website development.
  • Information regarding 24/7 emergency support availability is not explicitly stated in the current company overview.
  • The small-scale regional focus may limit their capacity to support large, multi-national enterprise requirements.
  • There is limited public information available regarding the specific software tools or proprietary platforms they utilize.
  • The primary website is currently under design, limiting immediate access to detailed online resources or client portals.

Dolphin ITIL's Support Options

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