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DonorSnap

by DonorSnap · Since 2007
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ActiveAvailable globallyCloud
Quick facts
VendorDonorSnap
Year launched2007
StatusActive
LocationDelafield, WI 53018, US
Countries servedGlobal
Languages8
Integrations
Free tier
Free trial
Contact sales

About DonorSnap

DonorSnap is a donor management software platform from DonorSnap that helps organizations manage their fundraising activities. It provides features such as donor tracking, event management, and reporting tools so organizations can effectively oversee their donor relationships. The software is designed to accommodate both small and large non-profits, allowing them to track donations, manage donor information, and analyze fundraising data. With its user-friendly interface, DonorSnap offers a straightforward use for users. Key capabilities: donor database online giving event registration reporting and analytics email communication Best for: non-profit organizations that need a comprehensive solution for managing donations and donor relations.

DonorSnap by DonorSnap is a robust nonprofit CRM software designed to streamline donor management, improve fundraising efficiency, and strengthen relationships between organizations and their supporters. Its primary purpose is to provide nonprofits with a centralized platform for tracking donations, managing donor information, and automating key fundraising processes. Key features include donor database management, customizable reporting, email and direct mail communications, event tracking, pledge management, and workflow automation, all aimed at helping organizations optimize donor engagement and increase fundraising outcomes. The user interface of DonorSnap is designed to be intuitive and user-friendly, making it accessible for nonprofit teams with varying levels of technical experience. The dashboard offers a clear overview of key donor metrics, campaign performance, and upcoming tasks, allowing users to monitor their activities efficiently. Navigation is straightforward, with well-organized menus for donors, campaigns, communications, and reports. Visual aids such as charts, graphs, and progress indicators enhance the experience by providing quick insights into donor activity and fundraising performance, while customizable layouts allow organizations to tailor the platform to their specific needs.

Pros & Cons

What users like
  • +Automated Task Manager provides highly personalized, scheduled communication, significantly improving donor retention.
  • +The system includes an excellent data hygiene suite with free NCOA cleanings to maximize mailing accuracy.
  • +Dataminer Platinum offers powerful, in-depth data analysis and cross-referencing, exceeding typical canned reports.
  • +The all-in-one CRM eliminates costly multiple software subscriptions and potential data fragmentation errors.
  • +Moves Management and 360° understanding tools optimize donor cultivation and target fundraising efforts.
What users flag
  • Although there are simple integrations, the primary focus is on the all-in-one suite, potentially limiting complex tool-stack flexibility.
  • The system is heavily reliant on the user's initial data import and ongoing commitment to data hygiene tools for maximum effectiveness.
  • The platform's award-winning status is not specified (e.g., year or awarding body), making independent verification difficult.
  • The mobile app is limited to iPhone/iPad, excluding users who rely on Android devices for on-the-go access.
  • Pricing information is not disclosed, requiring a time commitment to schedule a demo to understand the investment cost.

Features

Key features

Automated Task Manager
Simplifies communication by automatically sending personalized, scheduled emails for welcoming first-time donors, birthdays, and other engagement points.
360° Supporter Understanding
Enables personalized interactions and targeted strategies by tracking detailed donor history, preferences, and engagement levels with customizable fields.
Dataminer Platinum Tool
A powerful, specialized reporting tool for in-depth cross-referencing and complex analysis of fundraising and donor data.
Comprehensive Data Hygiene Suite
Includes duplicate alerts, a simple merge feature, and free National Change of Address (NCOA) cleanings to ensure optimal data accuracy and efficiency.
Moves Management System
Allows nonprofits to set up a personalized system for tracking prospecting and donor cultivation efforts efficiently.
All-in-One CRM with Integrations
Consolidates all fundraising, donor, event, and volunteer data into one secure platform with simple integration options like QuickBooks and Constant Contact.

Additional features

Duplicate Alerts and Merge Feature
Tools to identify and combine duplicate contacts to maintain data cleanliness and lower costs.
Free National Change of Address (NCOA) Cleanings
Periodic service to update donor addresses, ensuring mailing accuracy and reducing return mail expenses.
Excel Import
Option to efficiently update large volumes of contacts or donations simultaneously using a spreadsheet.
Address Management
Tracks and manages multiple addresses for every contact in the database.
Contacts & Households
Tracks all types of constituents, including donors, members, volunteers, and grant information.
Dashboard Apps
Customizable application widgets to streamline donor management tasks on the user's dashboard.
DonorSnap Mobile App
Allows users to access and manage records from an iPhone or iPad while away from the office.
Event Registrations
Creates custom online forms for managing event sign-ups and tracking attendance.
Interaction Tracking
Allows staff to document and track specific interactions, such as site visits, invitations sent, and event attendance.
Membership Management
Tracks membership levels, dates, and generates reports to notify members of expiring terms.
Moves Management
Provides a framework to track and manage the process of donor prospecting and cultivation.
Notes & Reminders
Functionality to document meeting details and set follow-up reminders for contacts.
Online Forms
Creation tool for custom forms for volunteer sign-ups, change of address, and email subscriptions.
Volunteer Tracking
Tracks hours, activities, and interests for volunteers, even if they are also donors.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇭🇰HKD

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